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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced human resources professional, manager, and leader who is eager to contribute to the Department of Transportation's success with professionalism, integrity, selflessness, and focus.

Skills

Management/Supervision

Program Management

Budget Management

Collaboration/Relationship Building

Training and Development

Conflict Resolution

Organizational Development

Investigations

Talent Management

Team Building

Succession planning

Recruitment

Work History
06/2021 to Current ADA and Diversity Coordinator State Of Montana, Department Of Administration | City, STATE,

Provides professional, HR guidance and technical expertise to State of Montana employees, managers, HR professionals, and university system employees

Monitors HR practices/procedures to ensure compliance with state/federal laws

Writes and reviews rules, policies, guidelines, and procedures to promote legally-compliant HR practices and procedures

Investigates complex and sensitive HR claims with a high degree of competence

Maintains a comprehensive, current knowledge of applicable HR laws/regulations

Designs, develops, and implements customized training on a host of HR-related topics

Prepares EEO utilization analysis reports and works with agency HR staffs to develop comprehensive strategies to attract and retain diverse talent

Communicates with professionalism and works effectively with employees, managers, members of the public, and community organizations

Co-hosts annual disability and veteran awareness events to promote the full inclusion of persons with disabilities and veterans in state government

Partners with disability, veteran, and military organizations to build strong, collaborative working relationships focused on building pipelines to employment

Works with American Indian employees to assess barriers to employment and analyze strategies to attract and retain Montana’s largest minority population

04/2005 to 05/2008 Manager, EEO and Alternative Dispute Resolution U.S. Air Force | City, STATE,

Managed equal opportunity (EO), alternative dispute resolution, and sexual assault prevention and response (SAPR) programs supporting 39,000+ military and civilian personnel

Trained, mentored, and provided technical guidance and expertise to 25+ EO professionals and 12 sexual assault response coordinators and staff

Served as the principal advisor to senior leaders on complex and sensitive human relations issues

Conducted biennial compliance audits of EO and SAPR programs at 8 locations in 5 states

Investigated and responded to Air Force (AF) sexual harassment hotline complaints, inspector general complaints, and congressional inquiries

Served on AF EO program transformation team – facilitated merger of military and civilian EO programs – streamlined processes and procedures and promoted synergy and efficiency

Cut 7 FTE’s, reallocated resources, and facilitated program-wide change management process prior to, during, and following the EO transformation project

Collaborated with AF senior leaders to build operating budget for newly created sexual assault prevention and response program – resulted in $100K to fund initial startup at each installation

Forecasted, planned, and managed annual operating budget of $450K for EO and SAPR programs

03/2002 to 04/2005 Assist Manager, Military Equal Opportunity Program U.S. Air Force | City, STATE,

Managed military equal opportunity and sexual assault prevention and response programs supporting 55,000+ military and civilian personnel at 12 locations throughout the U.S.

Trained, mentored, and provided technical guidance and expertise to 40+ EO professionals and 22 sexual assault response coordinators and staff

Investigated and responded to Air Force (AF) sexual harassment hotline complaints, inspector general complaints, and congressional inquiries

Served as the principil advisor to senior leaders on complex and sensitive human relations issues

Conducted biennial compliance audits of 12 EO programs across the U.S.

Forecasted, planned, and managed annual operating budget of $500K for EO program

Managed 8 command-wide annual recognition programs; solicited nominations, screened candidates, and wrote executive-level correspondence to recognize award recipients

Conducted command-wide, online survey to assess perceptions of sexual harassment and sexual assault across organization

Served on inspector general sexual assault prevention taskforce – conducted interviews and facilitated focus groups to assess prevalence of sexual harassment/assault and recommended strategies for program development

Forecasted staffing requirements and budget for newly created sexaual assault prevention and response program

Designed, developed, and facilitated organizational change intitiatives to guide senior leaders in manpower and personnel directorate transformation

11/1997 to 03/2002 Equal Opportunity Specialist/Supervisor United States Air Force | City, STATE,

Supervised, trained, and mentored 4 staff members, conducted semi-annual performance feedback sessions, wrote annual performance appraisals, submitted for annual recognition, etc.

Conducted complaint intake interviews, advised on processes and procedures, and provided options for informal/formal resolution

Mediated/facilitated disputes to minimize workplace impact

Investigated EO complaints and incidents, drafted comprehensive investigative reports, and advised leaders on appropriate courses of action

Managed case files and processed Freedom of Information Act (FOIA) requests

Administered biennial organizational climate assessments of 18 organizations, conducted interviews/focus groups, and analyzed trend data; wrote assessment reports, advised leaders/managers on trends, and proposed strategies for improving organizational effectiveness

Designed, developed, and delivered EO and diversity, equity, and inclusion training

Education
Expected in 04/2015 | Master Certificate in Human Resource Management Villanova University, Villanova, PA GPA:
Expected in 05/2008 Master of Arts | Human Resources Management Webster University, St. Louis, MO, GPA:
Expected in 08/2004 Bachelor of Science | Workforce Education And Development Southern Illinois University Carbondale, Carbondale, IL GPA:

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Resume Overview

School Attended

  • Villanova University
  • Webster University
  • Southern Illinois University Carbondale

Job Titles Held:

  • ADA and Diversity Coordinator
  • Manager, EEO and Alternative Dispute Resolution
  • Assist Manager, Military Equal Opportunity Program
  • Equal Opportunity Specialist/Supervisor

Degrees

  • Master of Arts
  • Bachelor of Science

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