Ad Quality Rater resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Sound quality adjustment
  • Quality leadership
  • Quality standards adherence
  • Quality assurance controls
  • Meeting schedule deadlines
  • Able to analyze and provide feedback for all types of information for search engines
  • Reading skill analysis
  • Keen on spotting awkward phrases and poorly matched search results
04/2019 to 07/2020
Ad Quality Rater Tapestry, Inc. Woodbridge, VA,

I analyzed and provided feedback on text, web pages, images, and other types of information for leading search engines, using an online tool. I reviewed the results returned in a specific search query and rated them in terms of relevance. I worked independently, and recorded my own work schedules.

09/1991 to 09/2016
Assistant Store Manager I Owens & Minor, Inc. Edwardsville, IL,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Mentored team on effective upselling and cross-selling techniques.
  • Maintained organized store, responded to customer complaints and answered questions quickly.
  • Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Achieved sales, budget and other targeted goals.
  • Conducted bi-yearly performance reviews to organize training and development for staff.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Handled scheduling for all shifts across 7-day work weeks to promote proper and adequate staffing.
  • Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Hired, trained and managed team of approximately 60 associates, including evaluating performance and enforcing disciplinary actions.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Trained all new assistant managers on store security, monetary procedures and customer service expectations.
09/1988 to 09/1991
Customer Service Teammate Hardees City, STATE,
  • Greeted customers warmly and responded to requests for information.
  • Handled
    concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Upheld food safety standards at all times.
  • Maintained order and cleanliness of work areas in conformance with health codes.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Complied with company service standards, including inventory and cash control procedures.
  • Cross-trained in kitchen and cashier positions to support team and help meet all customer needs.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
Education and Training
Expected in 05/1996
Associate of Science: Computer And Information Sciences
National American University - Sioux Falls, SD,

I made the Dean's List several times while attending college at National American University. I earned my degree while attending college full-time at night and on the weekends, while working full-time at Burger King and simultaneously being a new wife and raising two children at the time, ages 1 & 3.

Activities and Honors

I was team member of the month at least twice a year for the 15 years that worked for Burger King as a production leader, prior to going into management in 2008. I was Team Member of the Year in 1992, 1993, 1994, 1996, 1998, 1999, 2001, 2003, 2004, & 2007.

I went into management in 2008 and my restaurant was leading all other restaurants in speed of service, and sales! My restaurant hit ALL financials and we won numerous awards!

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Resume Overview

School Attended

  • National American University

Job Titles Held:

  • Ad Quality Rater
  • Assistant Store Manager I
  • Customer Service Teammate


  • Associate of Science

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