LiveCareer-Resume

activity aide resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Experienced customer service and driver operations expertise in Dietary Aide/Activity Aide, childcare and transportation. Excellent reputation for providing outstanding services and improving customer satisfaction. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Upbeat with dedication to providing fun, safe and engaging activities to program participants. Leverages talent in singing and dancing to build rapport and lead by example. Excellent time management skills with aptitude for managing complex activity schedules.

Skills
  • Team Leadership
  • Employee Motivation
  • Customer Service Management
  • Assignment Delegation
  • Multitasking and Prioritization
  • Verbal and Written Communication
  • Senior activities experience
  • Facilities maintenance
  • People skills
  • Flexible
  • Training & Development
  • Safety training
  • Documentation skills
Experience
01/2022 to Current Activity Aide Gardant | Gurnee, IL,
  • Tracked resident demographics and preferences in order to develop enjoyable activities plans.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Helped residents participate in activities with basic and advanced mobility support.
  • Selected movies and video media appropriate for and interesting to target.
  • Tallied data of behaviors and performance during activities in daily tracker.
  • Carefully detailed rules for how to play games so everyone in attendance could participate.
06/2019 to 01/2022 Dietary Aid/Activity Aide Trinity Health Corporation | Fort Wayne, IN,
  • Served specific meals to patients with special dietary needs.
  • Set tables before patients arrived to maintain meal plan productivity.
  • Cleaned and maintained dining room during and after each meal service.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Drove excitement for activities by encouraging everyone to fully participate.
  • Carefully detailed rules for how to play games so everyone in attendance could participate.
  • Oversaw activities and events for over 50 individuals on daily basis.
  • Supported positive socialization within groups and activities to promote respect among participants.
  • Take out members to dine at different restaurant and other locations such as museum, site seeing etc.
  • Worked with participants to develop skills needed for independent daily living.
  • Assisted with activity assessments and evaluations to develop curriculum.
  • Kept activities spaces organized, clean and tidy.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Take members home to family
06/2019 to 01/2020 Childcare Assistant Benchmark Hospitality | South Lake Tahoe, CA,
  • Monitored children's play activities to verify safety and wellness.
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Established and maintained safe play environment for children.
  • Managed general housekeeping duties handling feeding, diapering and cleanup tasks.
  • Maintained neat environment by organizing toy bins and bookshelves.
  • Supported children's emotional and social development with one-on-one attention.
  • Used clear communication and professionalism to develop constructive relationships with families.
  • Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
  • Collaborated daily with classroom teachers to keep activities running smoothly.
  • Secured indoor and outdoor premises to protect children.
  • Instructed children in health and personal habits involving eating, resting and hygiene habits.
  • Read stories and played alphabet games to promote early literacy.
  • Discussed developments, behavior and concerns with parents or guardians.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Enforced rules to teach good manners and maintain safe environment.
  • Supervised and cared for children ages 1 month to 6 years .
05/2017 to 06/2019 Operations Supervisor Greyhound Lines, Inc. | City, STATE,
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
  • Trained new employees on proper protocols and customer service standards.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail, resulting in resolution of complaints and problematic situations.
  • Monitored outbound schedules daily to ensure compliance with on time performance.
  • Trained over 30 employees on business principles, best practices, protocol and system usage.
  • Hired, coached and mentored team of sales representatives.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Represented integrity and professionalism in business, serving as mentor and role model to staff.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Contributed to organizational initiative to achieve weekly sales, budget and other targeted goals.
  • Initiated on-time, under-budget project management to optimize performance.
Education and Training
Expected in 06/2013 to to High School Diploma | Teaneck High School, Teaneck, NJ GPA:
Expected in to to | Criminal Justice Bergen Community College, Paramus, NJ GPA:

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Resume Overview

School Attended

  • Teaneck High School
  • Bergen Community College

Job Titles Held:

  • Activity Aide
  • Dietary Aid/Activity Aide
  • Childcare Assistant
  • Operations Supervisor

Degrees

  • High School Diploma
  • Some College (No Degree)

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