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Activity Aide Resume Example

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ACTIVITY AIDE
Summary

Dedicated to providing every user with safe and enjoyable recreational activities. People-person with strong communication skills, upbeat nature and organized approach to handling program operations. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Managing activities
  • Creative activities
  • Setting up activities
  • Relationship selling
  • Cash handling accuracy
  • Merchandising knowledge
  • Accurate money handling
  • Negotiations
  • Client account management
  • Sales expertise
  • Superb time management
  • Customer- and service-oriented
  • Team player mentality
  • Outgoing personality
  • Listening skills
  • Reliable and punctual
  • Documentation and recordkeeping
  • POS system operation
  • Reading comprehension skills
  • Energetic self-starter
  • Sanitation understanding
  • Organization
  • Providing customer support
  • Senior citizen care
Experience
02/2019 to 03/2020
Activity AideGrane - Kittanning , PA
  • Carefully detailed rules for how to play games so everyone in attendance could participate.
  • Established daily routines to keep tasks on schedule, communicating clear expectations to all parties.
  • Tallied data of behaviors and performance during activities in daily tracker.
  • Drove excitement for activities by encouraging everyone to fully participate.

Supported positive socialization within groups and activities to promote respect among all participants.

  • Oversaw activities and events for eight individuals on daily basis.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
03/2017 to 02/2019
Sales AssociateThe Talbots Inc - Short Hills , NJ
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Prepared cash deposits up to $5,000+ with zero discrepancies.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Offered product and service consultations and employed upselling techniques.
  • Processed orders through system and coordinated product deliveries.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Educated customers on product and service offerings.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended merchandise to customers based on needs and preferences.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Kept customer and system account information accurate and current to support timely resolutions for all concerns.
  • Documented customer inquiries and feedback, including service delivery suggestions, in company database.
  • Documented conversations with customers to track requests, problems and solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • De-escalated customer issues with proven conflict mediation and problem-solving abilities.
  • Processed customer account changes.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Addressed customer inquiries and resolved complaints.
  • Researched resolutions, contacted necessary departments and responded back to customer back phone, mail or fax as follow up.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Managed multiple projects and tasks simultaneously while managing client expectations.
  • Maintained professionality and efficiency while working closely with leadership.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Established membership loyalty, executing flawless customer retail account management.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
06/2015 to 03/2017
Daycare WorkerState Of Delaware - Delaware City , DE
  • Ensured compliance with regulations governing daycare operations.
  • Secured indoor and outdoor premises to protect children under care.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Cared for up to six children ranging in age from 1 year to 8 years of age.
  • Enforced rules to teach manners and maintain safe environment.
  • Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
  • Kept children safe and secure at all times.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
08/2014 to 01/2017
Clerical AssistantGT Mechanical Projects & Design Inc. - City , STATE
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Created reports and other types of documentation, which often contained sensitive and confidential data.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Worked easily with office programs such as Microsoft Office and Microsoft Excel to carry out daily team clerical needs.
Education and Training
06/2015
High School DiplomaLockport Township Highschool - City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

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Resume Strength
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Resume Overview

School Attended

  • Lockport Township Highschool

Job Titles Held:

  • Activity Aide
  • Sales Associate
  • Daycare Worker
  • Clerical Assistant

Degrees

  • High School Diploma

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