Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Caring, compassionate, dedicated to engaging residents and promoting positive experiences. Eager to build a high-quality program filled with interesting and fun activities. Highly organized and goal-oriented team player with a diplomatic nature and energetic approach.

  • Resident engagement
  • Senior activities experience
  • Calendar management
  • Event planning
  • Records coordination
  • Documentation skills
Activities Director, 10/2021 to Current
Sunrise Senior LivingLilburn, GA,
  • Plan and implement activities for residents.
  • Maintain accurate records and update on a daily basis.
  • Promote socialization and encourage residents' participation in various programs.
  • Draft budget for programs and procure necessary therapy materials from best quoted prices.
  • Plan monthly calendar of activities.
  • Created several creative programs to promote residents' well-being.
  • Scheduled and executed activities on a monthly basis.
  • Promoted social interaction and encouraged cognitive processes.
  • Purchasing Management.
  • Facebook Management.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Coordinated musical guests, movies and other types of resident entertainment.
Assistant Property Manager/Leasing Consultant, 12/2017 to 07/2019
Concord HospitalityWebster, TX,
  • Maintains accurate resident records, posts all rents, deposits and fees, and all A/P functions as directed by Community Manager.
  • Issue appropriate notices (i.e.
  • Late payments, evictions, NSF checks).
  • Make daily bank deposits accounts payable/ receivable.
  • Prepare and update reports as delegated by Community Manager.
  • Organizes and maintains files, and performs other tasks as assigned by Community Manager.
  • Greet prospective residents, shows community and performs all leasing functions as necessary as defined by Foundation Communities Criteria.
  • Handle calls from residents and vendors as delegated.
  • Accept service requests and routes to maintenance; conducts service follow-up with residents.
  • Inspect move-outs and vacant units as requested by Community Manager.
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
  • Explained policies and procedures to tenants and enforced rules.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Updated tenant and unit information to keep current in housing database.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
Operations Manager, 09/2016 to 11/2017
Medithrive SoCalCity, STATE,
  • Manage team, Coordinate Employee recruitment, management, reviews and inventory upkeep.
  • Speak as a software expert during key sales calls and trade shows.
  • Multi-task work in a fast-paced environment.
  • Social Media Management.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Property Manager & Leasing Agent, 08/2014 to 07/2016
JP Property ManagementCity, STATE,
  • Make daily bank deposits accounts payable/ receivable.
  • Create End of Month statements for landlords.
  • Create and distribute notices, Three day notices, 30/60 day notices, eviction notices, etc.
  • Maintain property by addressing tenant complaints, completing repairs, contracting landscaping and snow removal companies and enforcing rules of occupancy.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Updated and maintained rental agreement files and documents.
  • Collected payment by processing credit card transactions.
Education and Training
Bachelor's: Communications (Online, Expected in 12/2021
Sam Houston State University - Huntsville, TX
Associate: Business Management, Expected in
Pasadena City College - Pasadena, CA
February 2019 to February 2022 First Aid February 2019 to February 2022 Bloodborne Pathogens Training February 2019 to February 2022
Full Professional

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School Attended

  • Sam Houston State University
  • Pasadena City College

Job Titles Held:

  • Activities Director
  • Assistant Property Manager/Leasing Consultant
  • Operations Manager
  • Property Manager & Leasing Agent


  • Bachelor's
  • Associate

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