- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Caring, compassionate, dedicated to engaging residents and promoting positive experiences. Eager to build a high-quality program filled with interesting and fun activities. Highly organized and goal-oriented team player with a diplomatic nature and energetic approach.
- Resident engagement
- Senior activities experience
- Calendar management
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- Event planning
- Records coordination
- Documentation skills
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Activities Director, 10/2021 to Current
Sunrise Senior Living – Lilburn, GA,
- Plan and implement activities for residents.
- Maintain accurate records and update on a daily basis.
- Promote socialization and encourage residents' participation in various programs.
- Draft budget for programs and procure necessary therapy materials from best quoted prices.
- Plan monthly calendar of activities.
- Created several creative programs to promote residents' well-being.
- Scheduled and executed activities on a monthly basis.
- Promoted social interaction and encouraged cognitive processes.
- Purchasing Management.
- Facebook Management.
- Upheld positive quality of life standards for residents of all ability levels.
- Coordinated musical guests, movies and other types of resident entertainment.
Assistant Property Manager/Leasing Consultant, 12/2017 to 07/2019
Concord Hospitality – Webster, TX,
- Maintains accurate resident records, posts all rents, deposits and fees, and all A/P functions as directed by Community Manager.
- Issue appropriate notices (i.e.
- Late payments, evictions, NSF checks).
- Make daily bank deposits accounts payable/ receivable.
- Prepare and update reports as delegated by Community Manager.
- Organizes and maintains files, and performs other tasks as assigned by Community Manager.
- Greet prospective residents, shows community and performs all leasing functions as necessary as defined by Foundation Communities Criteria.
- Handle calls from residents and vendors as delegated.
- Accept service requests and routes to maintenance; conducts service follow-up with residents.
- Inspect move-outs and vacant units as requested by Community Manager.
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
- Explained policies and procedures to tenants and enforced rules.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Updated tenant and unit information to keep current in housing database.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
Operations Manager, 09/2016 to 11/2017
Medithrive SoCal – City, STATE,
- Manage team, Coordinate Employee recruitment, management, reviews and inventory upkeep.
- Speak as a software expert during key sales calls and trade shows.
- Multi-task work in a fast-paced environment.
- Social Media Management.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Property Manager & Leasing Agent, 08/2014 to 07/2016
JP Property Management – City, STATE,
- Make daily bank deposits accounts payable/ receivable.
- Create End of Month statements for landlords.
- Create and distribute notices, Three day notices, 30/60 day notices, eviction notices, etc.
- Maintain property by addressing tenant complaints, completing repairs, contracting landscaping and snow removal companies and enforcing rules of occupancy.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Updated and maintained rental agreement files and documents.
- Collected payment by processing credit card transactions.
Bachelor's: Communications (Online, Expected in 12/2021
Sam Houston State University - Huntsville, TX
GPA:
Associate: Business Management, Expected in
Pasadena City College - Pasadena, CA
GPA:
February 2019 to February 2022
First Aid
February 2019 to February 2022
Bloodborne Pathogens Training
February 2019 to February 2022
Spanish:
Full Professional
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