Account Management – Business Development – Operations – Training and Development- Industry Experience in Business Services, Education, Healthcare, and Retail Sectors
Bachelor’s Degree in Business Administration / Minor in Healthcare Administration
Team Leadership Training and Development Business Development
Customer Relations Operations Start up
Proficient in Word, Excel, Power Point and Medent Resourceful and self-directed
Activities Coordinator assists with developing and organizing resources to offer high-quality activities designed to meet physical, mental and psycho-social well-being of residents in assisted living community
Demonstrates competence in conducting therapeutic activities for individuals and groups
Stimulates interest of elderly and disabled residents with enthusiasm and compassion to set measurable participation goals within plan of care.
Motivated with demonstrated knowledge of Senior Living best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing nine years of experience in field and ready to take on challenging, growth-oriented role with Erickson Living.
Work History
Activities Coordinator, 03/2012 to Current Marriott Vacations Worldwide – Delray Beach, FL,
Plan and facilitate all activities for residents in the Pathways Department.
Developed and executed the total engagement for residents for each level of care.
Provide shopping needs and do appropriate billing and follow approved budget.
Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
Managed filing systems for electronic and hard copy documents to keep organized records.
Planned and oversaw implementation of special Restorative activities and oversaw combined group trips with Connections Residents .
Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
Organized fundraising events to support department and raise money for Alzheimer Foundation.
Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
Maintained and ordered supplies for activities.
Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
Managed office activities by maintaining communication between families, residents
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Oversaw volunteers for various activities and facilitated training.
Held various recognition events for residents and staff.
Took part in resident profiles completion, and determining variety of activities that would enhance resident's well being and increase the total wellness.
Account Manager , 02/2011 to 02/2012 Sovos – Cedar Rapids, IA,
Provide research support.
Assist in the preparation of communication and marketing plans.
Prepare meeting summaries and managed multiple accounts.
Maintain budget sheets, and provided written estimates.
Assist in creative concepts for brochure, media, mailers and presentations.
Receptionist, 08/2008 to 11/2011 Lululemon Athletica Inc – Brea, CA,
Scheduled appointments, registered patients and took all their information and verified insurance.
Provided correct medical information for patients.
Served on the safety committee.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Director/ Teacher, 08/1990 to 01/2008 Red Lion Community Preschool – City, STATE,
Created revenue stream by doubling enrollment of the preschool.
Started a new Lunch Bunch program that accepted younger children.
Planned curriculum oversaw daily operations with children and parents and was teacher of the program.
Ran fundraisers each year.
Taught daily lessons with monthly programs for parents.
Took monthly field trips with 30 students..
Advised parents of student progress by communicating student's achievements and developing methods for improvement.
Taught curriculum enhanced lesson plans to educate 60 students for kindergarten preparedness.
Organized and collected money and forms for mass group field trips and programs.
Skills
Business administration
Operations management
Project Management
Scheduling and calendar management
Trained in Validation
Budgeting
Event Coordination
File and data retrieval systems
Schedule Coordination
Community Management
Resident Satisfaction
Senior Care
Employee Engagement
Operations Experience
Education
Bachelor of Science: Business Administration / Health Care Administration, Expected in 2011 Central Penn College - Summerdale, PA, GPA:
Associate of Science: Child Care Management, Expected in 1990 Central Penn College - Summerdale, PA GPA:
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