Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Account Management – Business Development – Operations – Training and Development- Industry Experience in Business Services, Education, Healthcare, and Retail Sectors

  • Bachelor’s Degree in Business Administration / Minor in Healthcare Administration
  • Team Leadership Training and Development Business Development
  • Customer Relations Operations Start up
  • Proficient in Word, Excel, Power Point and Medent Resourceful and self-directed
  • Activities Coordinator assists with developing and organizing resources to offer high-quality activities designed to meet physical, mental and psycho-social well-being of residents in assisted living community
  • Demonstrates competence in conducting therapeutic activities for individuals and groups
  • Stimulates interest of elderly and disabled residents with enthusiasm and compassion to set measurable participation goals within plan of care.

Motivated with demonstrated knowledge of Senior Living best practices and operations. Proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing nine years of experience in field and ready to take on challenging, growth-oriented role with Erickson Living.

Work History
Activities Coordinator, 03/2012 to Current
Marriott Vacations WorldwideDelray Beach, FL,
  • Plan and facilitate all activities for residents in the Pathways Department.
  • Developed and executed the total engagement for residents for each level of care.
  • Provide shopping needs and do appropriate billing and follow approved budget.
  • Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
  • Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Planned and oversaw implementation of special Restorative activities and oversaw combined group trips with Connections Residents .
  • Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
  • Organized fundraising events to support department and raise money for Alzheimer Foundation.
  • Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
  • Maintained and ordered supplies for activities.
  • Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
  • Managed office activities by maintaining communication between families, residents
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Oversaw volunteers for various activities and facilitated training.
  • Held various recognition events for residents and staff.
  • Took part in resident profiles completion, and determining variety of activities that would enhance resident's well being and increase the total wellness.
Account Manager , 02/2011 to 02/2012
SovosCedar Rapids, IA,
  • Provide research support.
  • Assist in the preparation of communication and marketing plans.
  • Prepare meeting summaries and managed multiple accounts.
  • Maintain budget sheets, and provided written estimates.
  • Assist in creative concepts for brochure, media, mailers and presentations.
Receptionist, 08/2008 to 11/2011
Lululemon Athletica IncBrea, CA,
  • Scheduled appointments, registered patients and took all their information and verified insurance.
  • Provided correct medical information for patients.
  • Served on the safety committee.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
Director/ Teacher, 08/1990 to 01/2008
Red Lion Community PreschoolCity, STATE,
  • Created revenue stream by doubling enrollment of the preschool.
  • Started a new Lunch Bunch program that accepted younger children.
  • Planned curriculum oversaw daily operations with children and parents and was teacher of the program.
  • Ran fundraisers each year.
  • Taught daily lessons with monthly programs for parents.
  • Took monthly field trips with 30 students..
  • Advised parents of student progress by communicating student's achievements and developing methods for improvement.
  • Taught curriculum enhanced lesson plans to educate 60 students for kindergarten preparedness.
  • Organized and collected money and forms for mass group field trips and programs.
  • Business administration
  • Operations management
  • Project Management
  • Scheduling and calendar management
  • Trained in Validation
  • Budgeting
  • Event Coordination
  • File and data retrieval systems
  • Schedule Coordination
  • Community Management
  • Resident Satisfaction
  • Senior Care
  • Employee Engagement
  • Operations Experience
Bachelor of Science: Business Administration / Health Care Administration, Expected in 2011
Central Penn College - Summerdale, PA,
Associate of Science: Child Care Management, Expected in 1990
Central Penn College - Summerdale, PA
  • Validation Training - 2018

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Resume Overview

School Attended

  • Central Penn College
  • Central Penn College

Job Titles Held:

  • Activities Coordinator
  • Account Manager
  • Receptionist
  • Director/ Teacher


  • Bachelor of Science
  • Associate of Science

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