Patient service-oriented Pharmacist assistant with certification in Pharmacist . Currently licensed in Kentucky.Enthusiastic Clinical Pharmacist assistant with a track record of maintaining positive relationships with customers, pharmaceutical representatives, manufacturers, medical professionals, Healthcare organizations and insurance providers.Pharmacy Technician with 2 years of hospital and retail pharmacy experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures.
Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.Confident Staff Pharmacist assistant flexible in quickly mastering new technologies and information systems. Empathetic and intuitive during client interactions and adept at building trust and strong customer relations.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Motivated to apply education and physical abilities to enhance the operations. Eager to learn new skills and advance knowledge with hands-on experience.
In good standing with the of kentucky Board of Pharmacy
Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.Verified accuracy and completeness of information on prescription and refill requests.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Strictly maintained customer and patient confidentiality.Retrieved, counted and measured drugs and capped and uncapped vials and bottles.Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.Labeled all products appropriately, including cautionary and auxiliary labels.Communicated with all customers and staff in a pleasant and professional manner.Processed up to 201 prescriptions on high volume days with 100% accuracy.Advised customers on the selection of medication brands, medical equipment or healthcare supplies.Collaborated closely with healthcare professionals to monitor and assess the quality amd effectiveness of drugs or drug regimens.Followed state and federal record keeping guidelines for legend drugs and controlled substances.Successfully assisted customers with medical issues and provided valuable healthcare counseling.Appropriately resolved customer issues, complaints and questions.Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.
Executed cash transactions quickly and accurately.Greeted all customers.Interviewed, hired and trained new team members.Delegated tasks to team members to optimize productivity.Supervised 14 employees per shift.Conducted price checks for cashiers and service clerks.Checked out customers and bagged items quickly.Provided performance feedback and coached employees with setting quarterly goals.
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