activities assistant resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Patient service-oriented Pharmacist assistant with certification in Pharmacist . Currently licensed in Kentucky.Enthusiastic Clinical Pharmacist assistant with a track record of maintaining positive relationships with customers, pharmaceutical representatives, manufacturers, medical professionals, Healthcare organizations and insurance providers.Pharmacy Technician with 2 years of hospital and retail pharmacy experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures.

Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency.Confident Staff Pharmacist assistant flexible in quickly mastering new technologies and information systems. Empathetic and intuitive during client interactions and adept at building trust and strong customer relations.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Motivated to apply education and physical abilities to enhance the operations. Eager to learn new skills and advance knowledge with hands-on experience.


In good standing with the of kentucky Board of Pharmacy

Skill Highlights
  • Expert understanding of Medicare and Medicaid processes
  • Strong background in FDA drug safety guidelines
  • Exceptional patient care and interaction
  • Excellent telephone etiquette
  • HIPAA trained
  • Extensive medical terminology knowledge
  • CPR certification
  • Pharmaceutical distribution familiarity
  • Pharmaceutical storage awareness
  • Drug distribution professional
  • Medication compounding expert
  • Abbreviations comprehension
  • Counting and pouring expertise
  • Efficient and accurate
  • Strong decision-making ability
Professional Experience
Activities Assistant, 06/2018 - Current
Diakon Lutheran Social Ministries Columbia, PA,
  • Observed participants for signs of physical distress and rendered aid, including stopping activities and providing basic medical care.
  • Maintained adequate supplies to meet activities needs.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Tracked resident demographics and preferences in order to develop enjoyable activities plans.
  • Organized special trips for residents and accompanied groups throughout each excursion.
  • Helped residents participate in activities with basic and advanced mobility support.
  • Set up decorations, equipment and food service stands for various entertainment activities.
  • Adjusted activity plans to better engage users of differing ability or interest levels.
  • Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Kept activities spaces organized, clean and tidy.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Maintained facilities, grounds and equipment to ensure community safety and attract attention.
  • Advertised for upcoming events to promote engagement and involvement.
  • Established, identified and assessed event goals and intended outcomes.
  • Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Pharmacy Assistant, 02/2011 - 08/2015
State Of Pennsylvania Easton, PA,

Communicated directly with doctors' offices via telephone, fax and email.Provided friendly customer service at prescription drop-off and pick-up counters.Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders.Verified accuracy and completeness of information on prescription and refill requests.Regularly completed paperwork and entered prescription and insurance billing information into patient profiles.Strictly maintained customer and patient confidentiality.Retrieved, counted and measured drugs and capped and uncapped vials and bottles.Promptly referred all doctors’ calls and customers’ medical questions to the pharmacist on duty.Labeled all products appropriately, including cautionary and auxiliary labels.Communicated with all customers and staff in a pleasant and professional manner.Processed up to 201 prescriptions on high volume days with 100% accuracy.Advised customers on the selection of medication brands, medical equipment or healthcare supplies.Collaborated closely with healthcare professionals to monitor and assess the quality amd effectiveness of drugs or drug regimens.Followed state and federal record keeping guidelines for legend drugs and controlled substances.Successfully assisted customers with medical issues and provided valuable healthcare counseling.Appropriately resolved customer issues, complaints and questions.Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers.

Day Program Assistant, 05/2008 - 09/2011
The Mentor Network Charleston, SC,
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
  • Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.
  • Enforced rules to teach manners and maintain safe environment.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Maintained organized and clean classroom and work areas.
  • Organized and led activities to promote physical, mental and social development.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Promoted good behaviors by using positive reinforcement methods.
customer service assistant, 02/2006 - 09/2008
Lincare Manhattan, KS,

Executed cash transactions quickly and accurately.Greeted all customers.Interviewed, hired and trained new team members.Delegated tasks to team members to optimize productivity.Supervised 14 employees per shift.Conducted price checks for cashiers and service clerks.Checked out customers and bagged items quickly.Provided performance feedback and coached employees with setting quarterly goals.

Education and Training
High School Diploma: , Expected in 2006
Fairdale - louisville, ky
Status -

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Resume Overview

School Attended

  • Fairdale

Job Titles Held:

  • Activities Assistant
  • Pharmacy Assistant
  • Day Program Assistant
  • customer service assistant


  • High School Diploma

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