Activities Assistant Resume Example Commonwealth Senior Living

ACTIVITIES ASSISTANT

Summary

Hardworking and reliable. Highly organized, proactive and punctual with team-oriented mentality.

Hardworking and motivated with 3-4 years of experience and record of success. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with front-line employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Skills

Calendar management
Documentation skills
Group facilitation
Records coordination
Decision-making
Conflict resolution

Planning
Multitasking
Team building
Work ethic
Contract development and management

Experience

Commonwealth Senior living | Abingdon, VAActivities Assistant12/2020 - Current

Helped residents participate in activities with basic and advanced mobility support.
Explained principles, techniques and safety requirements to activity participants to prevent injury.
Kept activities spaces organized, clean and tidy.
Upheld positive quality of life standards for residents of all ability levels.
Established, identified and assessed event goals and intended outcomes.
Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Helped participants enjoy activities while ensuring adherence to protocol.

Goodwill Industries of Tenneva | Kingsport, TNManager09/2018 - 10/2020

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Trained employees on additional job positions to maintain coverage of roles at all times.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Assigned tasks to associates to fit skill levels and maximize team performance.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Recruited and hired qualified candidates to fill open positions.
Cross-trained in every store role to maximize operational knowledge.
Automated office operations, managed client correspondence and tracked records.
Handled over $200 in funds each day in fast-paced environment.
Generated reports to assess performance and make adjustments.
Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
Established ambitious goals for employees to promote achievement and surpass business targets.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Made weekly schedules.
Oversaw unloading and loading of merchandised trucks.
Fulfilled all paperwork including orders for the store.
Attended conference calls/meeting when needed.

Subway | Chilhowie, VASandwich Artist03/2017 - 09/2018

Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Organized food preparation stations and replenished supplies regularly.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Completed efficient store opening and closing procedures each day.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Monitored and counted food stock and supplies to reorder on time.
Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Trained sandwich artists to apply attention to detail and commitment to quality.
Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Verified orders and bagged items for easy transport.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Completed opening, closing and shift change tasks to promote store efficiency.
Assisted customers, including answering questions and preparing orders.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.

Education and Training

Chilhowie High School | Chilhowie, VAHigh School Diploma05/2017

Resume Overview

Companies Worked For:

Commonwealth Senior living
Goodwill Industries of Tenneva
Subway

School Attended

Chilhowie High School

Job Titles Held:

Activities Assistant
Manager
Sandwich Artist

Degrees

High School Diploma

Activities Assistant Resume Example

Resume Score: 80%

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