Ambitious Administrative level Registered Nurse who creates strategic alliances with organization leaders to effectively align with and support patient care services. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. Progressive leadership and management experience. Skill Highlights Leadership/Communication skills Business operations organization Client account management Human resources Employee relations Self-motivated Customer-oriented
Acting Director Hospital Director, 05/2014
to Current Kalamazoo Psychiatric Hospital – Kalamazoo,
Direct oversight of clinical services including nursing, utilization review, staff education, clinic services, and patient school services.
Provide leadership and direction to over 300 employees.
Collaborate with Hospital Director and various department directors including pharmacy, psychology, social work, risk management, standard and compliance, activity therapist, dietary, housekeeping, medical records, and accounting to ensure smooth day-to-day operations.
Participate in various performance improvement initiatives including program initiation, redesigning of departments, and restructuring clinical management team.
Encourage patient/customer satisfaction by interacting with patients on daily rounds.
Communicate with department managers to identify project improvement initiatives and report outcomes to Hospital Director.
Supervisory function including approving leaves, conducting service ratings, counseling employees, suspending or dismissing employees, participate in employee grievance procedures, and the hiring and training of personnel.
Direct all aspects of Nursing Department personnel.
Participate in the negotiating process of contractual language for union represented employees.
Direct hospital personnel under the guidelines of Civil Service rules.
Responsibilities: Plans, organizes, directs, and controls the work activities of a divisional program.
Formulates current and long-range programs, plans, and policies for the divisional program.
Coordinates work by scheduling assignments and directing the work of subordinate supervisors.
Directs the revision of rules, regulations, and procedures to meet changes in law or policy.
Develops budget recommendations for capital outlay, personnel services, equipment, and materials.
Conducts staff meetings and conferences with assistants to discuss operating problems, organization, budgetary matters, personnel matters, technical problems, and the status of programs and projects.
Selects and assigns staff, ensuring equal employment opportunity in hiring and promotions, identifies staff development needs and ensures that training is obtained; ensures that proper labor relations and conditions or employment are maintained.
Maintains records, prepares reports, and conducts correspondence relative to the work.
Associate Director of Nursing, 06/2013
to 05/2014 Kalamazoo Psychiatric Hospital – Kalamazoo,
Oversee first and second line Registered Nurse Supervisors.
Responsible for the daily operations of two psychiatric units 24 hours a day 7 days a week.
Investigate patient complaints and write follow up reports for the Hospital Director.
Manage and approve payroll for staff.
Approve leave requests and overtime.
Explore resources to improve patient care and outcomes.
Participate in hiring process for new staff.
Maintain working relationship with union represented staff.
Nurse Manager - House Supervisor, 04/2012
to 06/2013 Kalamazoo Psychiatric Hospital – Kalamazoo,
Second line administrative supervisor directing the nursing activities of subordinate, licensed, professional, Registered Nurses.
Coordinating staffing needs with psychiatric units according to acuity and needs.
Manage staffing and admission assignments to units.
Direct transportation needs for patient appointments outside of hospital.
Approve leave requests and overtime for Nursing Department staff.
Maintain efficient work flow of hospital.
Nurse Manager - Unit Supervisor, 01/2011
to 04/2012 Kalamazoo Psychiatric Hospital – Kalamazoo,
First line administrative supervisor of a psychiatric inpatient unit.
Supervising Registered Nurses, License Practical Nurses, and Residential Care Aides.
Managing the daily function of the unit and patient care.
Preparing staff assignments, treatment note schedules, writing treatment notes, attending treatment team meetings, and month end paperwork.
Communicate with Interdisciplinary Treatment Team members with a focus on patient behaviors and needs.
Relief Charge Nurse, 06/2009
to 12/2010 Battle Creek Health System – Battle Creek,
Maintain night shift functions of a 36 bed Oncology/Medical/Surgical unit.
Supervising Registered Nurses and Patient Care Aides.
Preparing staff assignments for proceeding shift.
Accepting new admissions and assigning patient rooms.
Assisting with patient admission process and physical assessments.
Evaluating and monitoring patient care.
Communicating patient care and needs to oncoming Charge Nurse.
Staff Nurse, 05/2008
to 12/2010 Battle Creek Health System – Battle Creek,
Effectively prioritized assignments while managing day to day responsibilities of being a nurse.
Provided nursing care to surgical and cancer patients, completed pre-operative procedures; performed physical assessments, administered medications/IV fluids, and monitored patient progress.
Tracked lab values and test results, while updating physicians when appropriate.
Educated patients and their families on issues related to care at home.
Operated and inserted Foley catheters and nasogastric (NG) feeding tubes while monitoring intake and output.
Nurse Technician, 05/2007
to 05/2008 Battle Creek Health System – Battle Creek,
General nursing care, procedures for patients under the guidance and supervison of perfessional nursing personnel.
Assist in unit routines such as personal hygiene, while maintaining cleanliness of patient unit.
Registered Nurse duties as permitted with preceptor.
Bachelor of Science: Nursing,
2014 Robert B. Miller College - Battle Creek,
Associate of Applied Science: Nursing,
1 2008 Kellogg Community College - Nursing
Associate of Applied Science: Production Technology,
1 2005 Kellogg Community College - Production Technology
BCLS - American Red Cross: 5 2008 GPA: Cum LaudeCum Laude