Dedicated administrative professional focused on creating an organized and driven environment to catapult this business into the next level. Will execute by using my knowledge in effective communication (written/verbal), employee relations, recruiting, professional training, and development. Highly efficient in fast-paced and challenging environments. Additionally, collaborative team player with strong communication, decision-making and time management abilities.
Generated weekly and monthly financial reports to inform senior management and stakeholders.
Entered timesheets to ensure accurate and timely payroll processing
Balanced reports and batch summaries to submit for approval.
Maintained process documentation for Design department.
Maintain a number of reports and spreadsheets
Onboarding of New Hires - Training in Systems (Concur, ADP, Employee portal etc.).
Scheduling travel as needed
Coordinate employee and visitor events, & meetings
Managed Shipping for department
Maintained cleanliness of common areas
12/2018 to Current
Supervisor, Chief Executive CoordinatorUst Global – Kearney, NE,
Created and developed cleaning training documents for new hires
Onboarding - Set up and conducted interviews; over the phone & face to face interviews, verified references, background and social media checks
Supervised teams of 5-6 people; time sheets, accountability, communicated with owner regularly on performance of team members
Created and Designed proposal documents
Engaged and directly communicated with potential clients
Established and enforced clear goals to keep employees working collaboratively.
Provided ongoing training to address staff needs.
Conducted employee evaluations and reviews.
01/2017 to 07/2020
Senior Process CoordinatorOmni Air International – Tulsa, OK,
Design, document, and distribute, developing existing processes and creating new processes. Conduct Skill development classes; business writing, Communicating with Emotional intelligence. Track and monitor developing of new processes Schedule and manage installers and printers, creating work orders, scheduling work orders, answering questions and managing concerns of install team Create and manage Quotes; developed the template we use to quote customers on purchases Billing for CET (customer experience team), MAU (Mark Andy University); timesheets, concur and oracle entry, submittal to accounting department Managed onsite customers for press acceptances and demonstrations; ordered and set up lunches, organized gifts, developed name badge templates, greet and welcomed Managed onsite customers for press acceptances and demonstrations; ordered and set up lunches, organized gifts, developed name badge templates.
Create, design, and distribute customer survey’s; Welcome, 6-months after install, right before out of warranty Conduct interviews for the receptionist position after moving up from the position Create, track, and confirm parts orders, Regularly communicate with existing and new customers on how we are doing, using Qualtrics (Customer feed-back system) Follow up with unsatisfied customers Track and monitor developing and new processes Negotiate with customers on quotes for parts, and services Follow up with customers on outstanding balances Coordinate with Vendors; pricing changes, regular maintenance, and overall experience with what they have to offer our company.
03/2015 to 01/2017
Flight AttendantGoJet Airlines – City, STATE,
Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
Offered answers to passengers' questions and resolved issues that arose during flights.
Followed safety, passenger and supply pre-flight checklists.
Kept cabin neat, clean and professional in appearance.
Restocked and organized food, beverage and passenger items inventory.
Helped guests locate seats and stow luggage in appropriate locations.
Collaborated with officials to establish action plans to provide safe environment and immediate response to threats and emergencies.
Cleaned and serviced all areas of aircraft, including cabin, galleys and lavatories.
Education and Training
Expected in 05/2010
High School Diploma: Fort Zumwalt East - City Of Saint Peters, MO, GPA:
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