Account Recovery Specialist resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
High-energy Sales Representative with proven skills in identifying and converting leads. Gifted communicator with strong insight into client desires and sales-closing strategies. Commended for innovative and resourceful approaches for bringing in new clients and meeting/ Offering 3+ years' experience and desire to take on ANY challenging position.
Skills
Product merchandising
Territory sales
Product and service knowledge
On-site product demonstrations
Planning and coordination
Inside and outside sales
Customer needs assessment
Invoice generation
Team building
Project organization
Team management
Communications
Organization
Relationship development
Customer service
Experience
01/2020 to 08/2020Account Recovery SpecialistAfni, Inc. | Tallahassee, FL,
Planned and followed through with inventory management for each store.
Established and serviced accounts in assigned territory.
Answered customers' questions and addressed problems and complaints in person and via phone.
Negotiated and closed deals with minimal oversight.
Implemented sales plans for classified newspaper advertising by identifying and calling on prospects.
Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Learned customer needs and desires to suggest specific product options.
Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
Provided accurate and detailed quotes for customers to maintain customer satisfaction.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Cross-sold additional products and services to purchasing customers.
10/2019 to 01/2020CashierMartin Memorial Health Systems, Inc. | Stuart, FL,
Helped customers find specific products, answered questions and offered advice.
Assisted with purchases, locating items and signing up for rewards programs.
Scanned customer purchases, supporting transactions to streamline sales process.
Processed returned items in accordance with store policy.
Assisted customers with account updates, new service additions and promotional offers.
Trained new team members in cash register operation, stock procedures and customer service.
Promoted specific item options to drive sales and achieve add-on purchases.
Processed customer payments quickly and returned exact change and receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Properly verified customer identification for alcohol or tobacco purchases.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Welcomed customers, offering assistance to help find necessary store items.
Inspected items for damage and obtained replacements for customers.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Learned roles of other departments to provide coverage and keep store operational.
Resolved issues with cash registers, card scanners and printers.
Resolved issues regarding customer complaints and escalated worsening concerns for remediation.
08/2017 to 09/2019CashierMartin Memorial Health Systems, Inc. | Stuart, FL,
Helped customers find specific products, answered questions and offered advice.
Assisted with purchases, locating items and signing up for rewards programs.
Scanned customer purchases, supporting transactions to streamline sales process.
Processed returned items in accordance with store policy.
Assisted customers with account updates, new service additions and promotional offers.
Trained new team members in cash register operation, stock procedures and customer service.
Promoted specific item options to drive sales and achieve add-on purchases.
Received payments of products and issued receipts.
Processed customer payments quickly and returned exact change and receipts.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Properly verified customer identification for alcohol or tobacco purchases.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Processed hundreds of transactions per day with exceptional accuracy.
Welcomed customers, offering assistance to help find necessary store items.
Inspected items for damage and obtained replacements for customers.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Increased sales % by suggesting specific purchases to customers.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Learned roles of other departments to provide coverage and keep store operational.
Resolved issues with cash registers, card scanners and printers.
Resolved issues regarding customer complaints.
Education and Training
Expected in 05/2016High School Diploma | K12, Salt Lake City, UT, GPA:
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