LiveCareer-Resume

Account Recovery Specialist resume example with 2+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

High-energy Sales Representative with proven skills in identifying and converting leads. Gifted communicator with strong insight into client desires and sales-closing strategies. Commended for innovative and resourceful approaches for bringing in new clients and meeting/ Offering 3+ years' experience and desire to take on ANY challenging position.

Skills
  • Product merchandising
  • Territory sales
  • Product and service knowledge
  • On-site product demonstrations
  • Planning and coordination
  • Inside and outside sales
  • Customer needs assessment
  • Invoice generation
  • Team building
  • Project organization
  • Team management
  • Communications
  • Organization
  • Relationship development
  • Customer service
Experience
01/2020 to 08/2020 Account Recovery Specialist Afni, Inc. | Tallahassee, FL,
  • Planned and followed through with inventory management for each store.
  • Established and serviced accounts in assigned territory.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Negotiated and closed deals with minimal oversight.
  • Implemented sales plans for classified newspaper advertising by identifying and calling on prospects.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Learned customer needs and desires to suggest specific product options.
  • Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
  • Provided accurate and detailed quotes for customers to maintain customer satisfaction.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Cross-sold additional products and services to purchasing customers.
10/2019 to 01/2020 Cashier Martin Memorial Health Systems, Inc. | Stuart, FL,
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed returned items in accordance with store policy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Inspected items for damage and obtained replacements for customers.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Resolved issues regarding customer complaints and escalated worsening concerns for remediation.
08/2017 to 09/2019 Cashier Martin Memorial Health Systems, Inc. | Stuart, FL,
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed returned items in accordance with store policy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Received payments of products and issued receipts.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed hundreds of transactions per day with exceptional accuracy.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Inspected items for damage and obtained replacements for customers.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Increased sales % by suggesting specific purchases to customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Resolved issues regarding customer complaints.
Education and Training
Expected in 05/2016 High School Diploma | K12, Salt Lake City, UT, GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • K12

Job Titles Held:

  • Account Recovery Specialist
  • Cashier
  • Cashier

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: