Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
ESCUELA VOCACIONAL MIGUEL SUCH /// San Juan PR Vocation Diesel mechanic.91L CONSTRUCTION EQUIPMENT REPAIR /// NOVEMBER 2015 - FEBRUARY 2016 U.S.ARMY /// Fort Leonardwood Missuorri U.S.
  • Army MOS training.
  • Professional Summary
    Highly skilled costumer service with costumer service awards. Deployed veteran soldier of the US Army. Also experienced working on any type of situation or environment. Great working as a team player around others and under pressure. Currently working on learning leadership responsibilities. Also willing to work any shifts that is needed to get the objective complete. Former military professional seeks role in operations management. Successful at building strategic partnerships and alliances and spearheading business relationships to achieve beneficial outcomes.
    • Diagnostics knowledge
    • Heavy equipment operation
    • Equipment calibration
    • HAZMAT familiarity
    • Forklift operator
    • Customer Service
    • Brake Systems
    • Auto Repair Issues
    • Brake Repair
    • Auto Repair
    • Oil Changes
    • Faulty Assemblies
    • Exceptional communication skills
    • Creative problem solver
    • Quick learner
    • Strong client relations
    • Training development aptitude
    • Team Player
    • Best Fit Their Needs
    • Critical thinking
    • Weapons training
    • First Aid certified
    • Trained in security
    • Adept multi-tasker
    Work History
    03/2015 to Current
    91L construction Equipment Repairer Spartannash Blair, NE,

    ARMY RESERVE CENTER /// Ponce Bypass 00732 Construction equipment repairers are responsible for maintaining trucks, bulldozers, power shovels and other heavy equipment that are needed for construction operations.
  • Army CLS certified (Combat Life Savior).
  • Deployed to Kuwait to support Enduring Freedom Mission.
  • Squad team leader.
  • Mechanic\'s Badge Award: Given at Kuwait Mobilization 2016-2017.
  • For completing 1000 hours worth of mechanical work.
  • Effective Team Leader
  • Firearms Safety Training
  • Versatile Management
  • Strong Verbal Communication
  • Physical Security
  • Overseas Deployment
  • As a Heavy Mobile Equipment Repairer i have the ability to troubleshoot, modify, maintain and repair heavy mobile equipment to include major systems, components, parts and accessories, interpret manuals and diagrams to determine the best repair method and conduct various operational tests to perform final inspection. Knowledge of Equipment Assembly, Installation, Repair. Ability to Use and Maintain Tools and Equipment. Trouble Shooting.Ability to Interpret Instructions, Specification, ETC. Test mechanical products and equipment after repair or assembly to ensure proper performance and compliance with manufacturers\' specifications. Repair and replace damaged or worn parts. Operate and inspect machines or heavy equipment in order to diagnose defects. Diagnose faults or malfunctions to determine required repairs, using engine diagnostic equipment such as computerized test equipment and calibration devices. Dismantle and reassemble heavy equipment using hoists and hand tools. Clean, lubricate, and perform other routine maintenance work on equipment and vehicles. Examine parts for damage or excessive wear, using micrometers and gauges. Schedule maintenance for industrial machines and equipment, and keep equipment service records. Read and understand operating manuals, blueprints and technical drawings.Skills Diagnostics Equipment repair new installations. Good at following instructions. Customer service skills. Engine overhaul. Complete vehicle systems knowledge Documentation Strong work ethic
    09/2013 to 05/2015
    SERVICE CLERK Airgas Inc Wilmington, NC,
    Welcome customers, maintain knowledge and help them with the selection of merchandize. Arrange shopping carts. Communicate information regarding product availability, ingredients and nutritional information. Answer the telephone in a pleasant and caring way.Participate in counting store\'s physical inventory. React to all concerns of customers quickly with a sense of importance.Maintain cleanliness of store. Dispose of cardboard waste and trash.Uphold predefined customer service standards. Handle cash, change and operate the cash register.Ensure stock levels on the sales floor are maintained continually. Organize merchandize pricing, signage and coding. Maintain freezer items at a secure and satisfactory level.
    Isla Verde, PR 2 awards of excellent costumer service.In charge of providing costumer service, resupplying items, photograph section and provide healthcare advise.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandize.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Provided an elevated customer experience to generate a loyal cliental.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recommended alternative items if product was out of stock.
  • Team Player
  • Accurate Cash Handling
  • Active Listening Skills
  • Customer Satisfaction
  • Maintained Orderly Product Displays
  • Efficient Multi-Tasker
  • Handles Multiple Responsibilities
  • Professional Customer Interactions
  • 02/2013 to 08/2013
    ASSISTANT MECHANIC González Trading City, STATE,
    GONZÁLEZ TRADING /// Cataño, PR Assistant mechanic on construction related equipment.Construction equipment repairers are responsible for maintaining trucks, bulldozers, power shovels and other heavy equipment that are needed for construction operations.
  • Effective Communicator
  • Daily Equipment Inspections
  • Maintained Detailed Records
  • Vehicle Operation
  • Truck Driver
  • Education
    Expected in
    - ,
    Expected in 2013
    High School Diploma:
    Vocacional Miguel Such - San Juan, Rio Piedras
    • Diesel Mechanics Certificate
    • Graduated with Honors
    • Electronic Diagnostics course

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