Dedicated and focused receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Seeking a role of increased responsibility and authority.
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Received Top Rating on quarterly review for Customer Service, and Guest Relations.
-Maintain proficiencies at Warrior Tasks and Drills.
-Sharpshooter for M16-A2, Qualified as M249(SAW) gunner with 4 years experience.
-Experienced at maintaining Weapons and equipment.
-Expert in Chemical, Biological, Radiological, and Nuclear Operations, Primarily Mass Casualty Decontamination.
-Certified as a Level 3 Hazardous Materials Technician.
-Trained and Licensed in operating HMMWV(Humvee), 5ton MTV, LMTV, Gator-4 wheel drive, 42 passenger Bus.
-Greeted all guests in a courteous and professional manner.
-Registered guests and issued room keys.
-Processed guest payments for room charges, food and beverage charges and phone charges.
-Processed credit card transactions during the checkout process.
-Recommended top dining and entertainment options for guests in the Twin Cities area.
-Answered department telephone calls within 3 rings, using correct salutations and telephone etiquette.
-Monitored room availability using Agilisys.
-Greeted all guests in a courteous and professional manner.
-Registered guests and issued room keys.
-Processed guest payments for room charges.
-Answered Phones In a professional manner, using the company's standard greeting.
-Recommended top dining and entertainment options for guests in the Twin Cities area
Completed one semester of General Studies.
Focused on Interpersonal Communications.
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