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31U-Signal Support Systems Specialist Resume Example

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31U-SIGNAL SUPPORT SYSTEMS SPECIALIST
Summary
Telecommunications Engineer with a technical understanding of cellular technologies, wireless core network infrastructure, and IP networking. Extensive background in administration and support of and voice messaging systems. Seeking an IT position troubleshooting issues at the user level as well as phone system programming.
Skills
  • Analytical and critical thinker
  • Fast learner
  • Customer service expert
  • Interpersonal skills
  • Working with shifting priorities
  • Managing multiple projects simultaneously
  • Telecommunications equipment
  • Telecommunications repair
  • Hardware installation and configuration
  • Troubleshooting
Experience
31U-Signal Support Systems SpecialistJul 1996 to Sep 2005
US Army － Seattle, WashingtonServed as the primary point of contact for incoming media calls, including requests for meetings and interviews with company executives and experts.
Provided on-call support for critical issues.
Provided base level IT support to non-technical personnel within the chain of command.
Evaluated and responded to incoming requests for technical support assistance.
Reviewed technical documentation and procedures.
Defined and documented technical best practices.
Installed software, modified and repaired hardware and resolved technical issues.
Identified and solved technical issues with a variety of diagnostic tools.
Provided on-call support for critical issues.
Education and Training
Bachelor of Science, Network Administration2016American InterContinental － Schaumburg, IL, USA
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Resume Overview

Companies Worked For:

  • US Army

School Attended

  • American InterContinental

Job Titles Held:

  • 31U-Signal Support Systems Specialist

Degrees

  • Bachelor of Science , Network Administration 2016

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