1:1 Individual Student Aide resume example with 15+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Individual and group instruction
Special needs education
Behavior modeling
Maintaining safe environments
One-on-one and small group instruction
Setting up activities
Supervision
Organization
Relationship development
Customer service
Problem resolution
Team management
Education and Training
Suffolk Community CollegeSelden, NY, Expected in ā ā:Liberal Arts And General Studies - GPA:
Experience
Cheddar's - 1:1 Individual Student Aide Mount Juliet, TN, 03/2015 - Current
Assisted teachers with lesson preparation and curriculum implementation.
Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
Promoted student learning by providing individualized and small group support to reinforce classroom topics.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
Developed and maintained exceptional customer service standards.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Championed 100% guest satisfaction by providing excellent dining experience.
Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
Mentored front of house personnel on company policies customer service techniques and professional communication.
Efficiently resolved problems or concerns to satisfaction of all involved parties.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Sayville Deli - Deli Manager City, STATE, 02/2012 - 02/2014
Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Sought out and implemented methods to improve service and team performance to boost business sustainability.
Reduced costs by controlling portion sizes and eliminating all types of waste.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Baumann & Sons Bus Company - School Bus Driver /Dispatch Assistant City, STATE, 04/2006 - 09/2011
Obeyed all DOT rules and regulations in addition to local laws and stipulations.
Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
Obeyed traffic laws and follow established traffic and transportation procedures
Maintained timely adherence to schedules and safety protocols.
Adhered to company determined schedules and routes to ensure timely arrivals and departures.
Reconfigured routes to accommodate for added or removed stops on schedule.
Improved operations by working with team members and customers to find workable solutions.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
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