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1:1 Individual Student Aide Resume Example

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1:1 INDIVIDUAL STUDENT AIDE
Summary
Skills
  • Individual and group instruction
  • Special needs education
  • Behavior modeling
  • Maintaining safe environments
  • One-on-one and small group instruction
  • Setting up activities
  • Supervision
  • Organization
  • Relationship development
  • Customer service
  • Problem resolution
  • Team management
Experience
1:1 Individual Student Aide - Eastern Suffolk Boces (Oakdale, NY )March 2015 - Current
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Restaurant Manager - TGI Friday's (Bayshore, NY)April 2010 - Current
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Developed and maintained exceptional customer service standards.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Efficiently resolved problems or concerns tosatisfaction of all involved parties.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Deli Manager - Sayville Deli (Sayville, NY)February 2012 - February 2014
  • Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Reduced costs by controlling portion sizes and eliminating all types of waste.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
School Bus Driver /Dispatch Assistant - Baumann & Sons Bus Company (Ronkonkoma, NY)April 2006 - September 2011
  • Obeyed all DOT rules and regulations in addition to local laws and stipulations.
  • Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
  • Obeyed traffic laws and follow established traffic and transportation procedures
  • Maintained timely adherence to schedules and safety protocols.
  • Adhered to company determined schedules and routes to ensure timely arrivals and departures.
  • Reconfigured routes to accommodate for added or removed stops on schedule.
  • Improved operations by working with team members and customers to find workable solutions.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
Some College (No Degree) in Liberal Arts And General StudiesSuffolk Community College, Selden, NY
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Resume Overview

Companies Worked For:

  • Eastern Suffolk Boces
  • TGI Friday's
  • Sayville Deli
  • Baumann & Sons Bus Company

School Attended

  • Suffolk Community College

Job Titles Held:

  • 1:1 Individual Student Aide
  • Restaurant Manager
  • Deli Manager
  • School Bus Driver /Dispatch Assistant

Degrees

  • Some College (No Degree) in Liberal Arts And General Studies

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