0311 rifleman resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Seasoned Infantryman with proven skills in training delivery, evaluation performance and record maintenance, working with tactical teams to promote coordinated missions and maintain all required documentation. Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Coordinating training
  • Managing safety gear
  • Event sequencing
  • Conducting risk assessments
  • Reviewing records
  • Communication
  • Multitasking
  • Reliable and trustworthy
  • Time management
0311 Rifleman, 12/2017 - Current
Grand Circle Travel Boston, MA,
  • Responded to emergency situations quickly, delivered effective remediation and worked efficiently with team members in fast-paced, dangerous and intense environments.
  • Engaged with rifle platoon and executed mission of locating and destroying enemy by fire and maneuvers and repelled assaults by fire and close combat.
  • Mastered every weapon type known to Marines, exhibited full expertise on weapon components and how to clean and worked in squads and in various fighting formations.
  • Maintained security of local areas and performed route clearance for visiting high-ranking officials.
  • Maintained rifles, machine guns, mortars and hand grenades, verifying weapon locations and supporting magazine operations.
  • Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
  • Trained diligently on gym equipment and exercise courses to achieve combat resilience and advance in both rank and skill level.
  • Conducted ground reconnaissance and reported to leadership for strategic planning.
  • Served as fire team leader, scout team leader and rifle squad leader and deployed in heavy combat, mild training and humanitarian missions.
Call Center Customer Service Representative, 07/2016 - 10/2017
Teleperformance City, STATE,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Documented conversations with customers to track requests, problems and solutions.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Strengthened team performance and productivity by training and inspiring team members.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Implemented services to assist company in maintaining exceptional client service ratings on external audits.
  • Resolved inquiries to consistently meet performance benchmarks.
  • Shared detailed information regarding options to help customers make decisions.
  • Consulted with customers regarding needs and addressed concerns.
  • Processed customer account changes with proprietary software.
  • Handled escalated customer service concerns to preserve revenue streams from key customers.
Produce Stocker/Overnight Stocker, 05/2015 - 05/2015
Brookshires Food Store City, STATE,
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Picked up boxes and related trash from sales floor.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Prepared products by adding tags and readying pallets for restocking.
  • Disposed of expired and overripe items to eliminate health risks.
  • Assisted customers with product, promotion and policy information.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.
  • Checked shelves in department to determine replenishment needs.
  • Assessed floor displays to restock merchandise.
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Bent, lifted, opened, and moved products.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Replenished inventory with focus on addressing customer needs.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Analyzed competitive landscape for product categories to assess current pricing strategies and adjust offerings.
  • Identified unsafe materials within packages and notified proper personnel.
  • Determined proper product storage methods, identification and stock location.
  • Cleaned and organized display cases, shelves and aisles.
  • Stacked, organized and palletized packages for efficient storage and movement.
Education and Training
: Criminal Justice, Expected in
University of Louisiana At Monroe - Monroe, LA
Status -
  • Licensed military driver since 2018.

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Resume Overview

School Attended

  • University of Louisiana At Monroe

Job Titles Held:

  • 0311 Rifleman
  • Call Center Customer Service Representative
  • Produce Stocker/Overnight Stocker


  • Some College (No Degree)

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