TABLE OF CONTENTS
Free Incident Manager Cover Letter Example
Use this free cover letter template as a starting point. Fill in the blanks with your details and follow the instructions to write a job-winning cover letter.
Your name
[City, State ZIP Code]
[Your Email Address]
[Your Phone Number]
[Today’s Date]
[Hiring Manager’s Name]
[Company Name]
[OPTIONAL: Department Name]
[Company Address]
[City, State ZIP Code]
Dear [Mr./Ms. Hiring Manager or Recruiter last name],
This section is your opener and should contain your ‘purpose’ or interest statement that explains why you would be interested in the job posting or the company. Make sure to reference keywords and statements from the job description.
This section is your opener and should contain your ‘purpose’ or interest statement that explains why you would be interested in the job posting or the company. Make sure to reference keywords and statements from the job description.
The body paragraph (s): should contain skills and qualifications related to the job, i.e., provide a narrative example of how your job-related skills were obtained/honed. Your goal here is to match the skills to the employer’s needs. Justify how your career experiences could fit into the position and the organization.
The end paragraph: is the closer that would signify a ‘call to action’ by reiterating an essential qualification for the position you possess and an appreciation for the employer’s consideration.
Closing statement: Thank the employer/recruiter for their time.
Sincerely,
— Your Full Name
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How to Write a Incident Manager Cover Letter
If you're starting to write a cover letter, the example below will help you identify must-have sections and what to include in each one.
Now, let's go into detail on what to include and what to avoid in each cover letter section. Use this step-by-step guide to write a standout incident manager cover letter.
STEP 1
Format your cover letter’s header correctly
Start your incident manager cover letter with a header with essential information, such as the date, recipient name and a polite greeting. This header follows the standard business letter structure and sets a professional tone.
Strong cover letter header example:
April 10, 2025
Ms. Christine Knowles
Director of Operations
GreenTech Solutions
789 Broadway Avenue
San Francisco, CA 94133
Dear Ms. Knowles,
Weak cover letter header example:
Date: 32/15/2023
To Whome It May Concern,
Jonathaen Swifthire
Senior Recruiter
HiTech Solutions Inc.
123 Wormwood Lane
Appleville, WXYZ 98765
Job-seeker Extraordinaire
987 Wrong Street Lane
Mysterytown, FakeState 12345
Ph: 555-1234-567
email: jobseeker@madeup.com
PRO TIP
A big cover letter red flag is to greet the letter's recipient with a generic “To Whom It May Concern.“ Instead, personalize the greeting by stating your recipient's name or address a cover letter without a name professionally with “Dear Hiring Manager.“
STEP 2
Introduce yourself in the opening paragraph
The way you introduce yourself to hiring managers in your cover letter's opening paragraph will set the tone for the rest of your letter. Stand out by mentioning key skills and qualifications, and state your interest in the particular incident manager position.
Strong opening paragraph example:
As an IT Support Specialist with five years of experience in incident management, I am eager to apply for the Incident Manager position at GlobalTech Solutions. My expertise in streamlining processes has directly prepared me for this role. Recently, I reduced incident response time by 40% through the introduction of automated ticketing systems, enhancing overall customer satisfaction significantly.
Weak opening paragraph example:
Hi there, I'm keen on the incident manager role at Tech Solutions. With varied experiences and skills, I'm sure I'd add value. Looking forward to exploring possibilities!
PRO TIP
Do you know someone in your target company who would be willing to vouch for you? Check out how to approach referrals with these example referral cover letter openings.
STEP 3
Share relevant achievements in the body paragraph
Your cover letter's body paragraph should be chock-full of relevant achievements and skills. However, avoid repeating what you said in your resume. You can also take this opportunity to show recruiters you're a great cultural fit in the company by sharing more details about who you are as a person.
Strong body paragraph example:
In my previous role as an Incident Manager, I successfully managed over 100 incidents monthly, reducing resolution time by 30% through strategic process improvement and proactive risk analysis. Leveraging my strong leadership and communication skills, I led a diverse team to implement a new ticketing system, enhancing incident documentation and efficiency. My analytical skills and attention to detail were pivotal in elevating customer satisfaction scores by 15% within six months.
Weak body paragraph example:
I am interested in the incident manager role because I've heard it might be a good fit for me. While I haven't managed incidents before, I’m eager to try my best. I need a job and I'm ready to learn. I'm not sure about handling stress, but I hope I can figure it out if given the opportunity.
STEP 4
Finish by encouraging next steps
In the cover letter's closing paragraph, you seal the deal with potential employers by summarizing your best qualifications and expressing your genuine interest in a job interview. Include a sign-off and your name; you've completed a professional cover letter!
Strong closing paragraph:
With a strong background in incident management and crisis resolution, I am well-prepared to drive improvements at TechSolutions. My experience in leading cross-functional teams aligns with your needs for a proactive Incident Manager. I would welcome the opportunity to discuss how my skills can benefit your organization in an interview. Thank you for considering my application.
Sincerely,
David Thompson
Weak closing paragraph:
"I am unsure if my experiences align fully with the requirements of an incident manager, but I am open to learning new things. If there's an opportunity to discuss further, please let me know. I appreciate your time spent reviewing my application. Yours sincerely, Michael Roberts"
Follow these steps, and you'll be able to create a professional incident manager cover letter in no time. If you need to write multiple letters for different job applications, our Cover Letter Builder is your best bet. With just your target job title, we can generate as many custom cover letters as you need.
Top Skills to Include in Cover Letter Examples for Incident Manager
Use this list of in-demand skills for a incident manager when writing your cover letter. Include a few of these soft skills and hard skills to show employers you have the interpersonal abilities and knowledge to thrive in the role.
- Incident Response
- Crisis Management
- Network Security
- Root Cause Analysis
- Risk Assessment
- ITIL Framework
- Communication Protocols
- Stakeholder Management
- Cyber Threat Intelligence
- Disaster Recovery
- Change Management
- Service Level Agreements
You'll be able to find more personalized skills and content suggestions for your cover letter in our Cover Letter Builder. Simply type in your target role and writing style, and the Cover Letter Builder will automatically generate a full page of content tailored to your unique specifications.
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