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City, State, Zip Code
Cell: 000-000-0000
email@email.com
Dear Mr. Jones,
I am writing to express my interest in the Call Center Agent job advertised by Zaccson in the New Parkland Gazette . I have worked for the past three years at CST Technologies working as a telephone debt collection call center agent and I would enjoy moving into a sales role like the one available at Zaccson. I have my high school diploma in addition to my experience.
I understand good customer service is paramount when working on the phones. I know I have potential for telephone sales as I am able to convince people to pay old debts and I believe I can convince people to purchase products as well. I have excellent telephone skills and have excelled as a call center agent at CST.
I understand how to use call center equipment, computer databases and headsets. I know the importance of using provided scripts when speaking with potential customers. I am very persuasive and understand how to keep people on the phone.
I believe I would be great as a call center agent at Zaccson. I would like to schedule my telephone test and personal interview as soon as possible. You can reach me by email or telephone.
Sincerely,
Madelynn Wilkinson
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