workshop facilitator resume example

Offered specific training programs to help employees maintain and improve customer service.Evaluated training materials prepared by system coordinators to ensure accuracy and clarification.Led learning enhancement classes focused preparing employees on new ordering system needed for success in the workforce.Conducted small group and individual activities based on differentiated learning needs.Organized and presented hands-on training to customers on cellular devices and ordering hardware and software, .Drafted job aids for various departments.on how to update and create line items in order to improve customer satisfaction. Conducted small group and individual activities based on differentiated learning needs

Substitute Teaching Grades K, 3, 5, & 8. Prepared lesson plan, executed lesson, and administered learning to various age groups. Instructed through lectures, discussions and demonstrations in Math, History and English to grades 3, 5, and 8. Conducted small group and individual activities based on differentiated learning needs.

Trains staff on the use of office equipment, organizational procedures and processes. Trained management and staff on preparing, organizing, and creating commission documents for City of Detroit Commission Meetings