Workforce Planning Coordinator Resume Example

Main responsibilities:.

• Build relationships and collaborate with all Managers and senior leaders at ICC Sydney consisting of 11 Business Units, and assist with planning, rostering, General Human Resources, and deployment of Labour Resource's.
• Develop all rosters types – standard, rotational, seasonal, event related.
• Maintain working knowledge of General HR, WHS, Enterprise Agreements and Workforce Planning policies and procedures that impact rostering process especially Visa restrictions, overtime costs, and fatigue management.
• Liaise with other Workforce Planning advisors to discuss innovative strategies to improve processes.
• Reviewing labour analysis, advising of budgetary risks and providing adequate and accurate information to business unites across workforce analysis.
• Assist business units with Performance Rostering and staff reliability checks.
• Implementation of improvements to existing systems and procedures.
• Operate shared inbox and call center with all of Workforce Planning – Staff enquiries, record keeping, liaising with agencies, processing shift cancellations and replacements, timesheet discrepancies, last minute roster amendments, managerial requests, Payroll enquiries, General Human Resources assistance.
• Liaising with other HR managers and assisting in other HR require roles such as – Talent Acquisition recruitment, Employee Relations/People and Culture, and Learning and Development in order to create effective workplace for staff, while also providing these departments with Workforce Planning assistance and feedback.
• Providing General Human Resources advice to all staff for inquired related to all HR sub-departments.
• Adhering to Enterprise Agreement and provide advice to all levels of staff.
• Handling sensitive information.
• Providing guidance to Workforce Planning Assistants for projects assigned to them.
• Activating all new ICC Sydney staff members and providing training on Workforce Planning and rostering procedures.
• Training and up skilling Workforce Planning team with new ideas and improvements to processes.
• Participate in Learning and Development Courses offered by ICC Sydney.
• Daily use of Human Force Time Target program for all staff details and rostering and reporting.
• Reporting any workplace hazards to health and safety Committee representative.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Maintained excellent attendance record, consistently arriving to work on time.