Energetic client-focused professional with impressive communication skills, excellent customer service skills and motivated leadership skills. Extensive experience in a customer service role with a strong desire to help others. Successful in an office setting with the ability to multi-task while staying extremely organized. Demonstrated ability to consistently exceed expectations of clients that I serve. Knowledge of a leadership role, successful team building and expertise in the following areas:
Provide employment case management, support services, overviews/workshops to those residents involved in Welfare-to-Work programs, this includes individuals receiving county assistance who are referred/enrolled under the Minnesota Family Investment Program, Diversionary Work Program, and Family Stabilization Services Program. Arrange advocacy and/or referral services for clients who need such assistance or services provided by other agencies. Facilitate and organize monthly meetings with Pennington County and Marshall County.
Provide high-level administrative support to the CEO of the implement in addition to the sales, parts, and service departments. Performed payroll and service incentive reports for 27 employees. Schedule meetings. Answer telephone calls ensuring these individuals are directed to the proper parties within the store. Assist with catering for training and special events.
Provide high-level administrative support to the General Manger and staff in nine locations. Answer multiple phone lines. Assist in payroll for nine locations. Provide clear office communication with location managers, boards members, and patrons. Prepare minutes for board meetings. Arrange catering for meetings. Make travel and hotel accommodations. Offer support to Accounting Department; prepare monthly statements, take payments from customers, and provide support for Patron Equities.
Responsible for all purchasing activities at Digi-Key to some of the largest manufacturers in the Passive and Semiconductor industry including, Panasonic. Maintain inventory and purchase orders based on historical and future needs while working directly with manufacturers on deliveries, pricing, expedites, packing lists and invoices. Assist in leading a team of 25 Purchasing Representatives.
Global Career Development Facilitator
August 2019 - Normandale Community College
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