LiveCareer-Resume

workers compensation claims assistant resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Experienced Administrative Assistant with over 12 years of experience in Workman's Compensation Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Valuation knowledge
  • Data Analysis
  • Risk management
  • Legal proceedings knowledge
  • Microsoft Word
  • Microsoft Office Suite
  • File and database management
  • Budgeting
  • Data Entry
  • Expense reports
  • Office administration
  • Customer and client relations
  • Documentation and control
  • Document conversion
  • Spreadsheet management
  • Paperwork drafting
  • Multi-line phone proficiency
  • Relationship building
  • Multi-line Telephone Systems
  • Bookkeeping
  • Time management
  • Performance improvement
  • Business correspondence
  • Social media knowledge
  • Team building
  • Mail distribution
  • Workers' compensation
  • Business administration
  • Invoice Processing
  • Appointment setting
  • Administrative support
  • Accounting familiarity
Work History
Workers' Compensation Claims Assistant, 10/2008 to Current
Sedgwick Claims Management Services, Inc.Roseville, CA,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Offered office-wide Microsft software support and training, including troubleshooting issues and optimizing usage.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided clerical support to 35 company employees by copying, faxing and filing documents.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
  • Recorded expenses and maintained accounting records in Quickbooks.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Evaluated all evidence with ultimate goal of creating positive outcomes for client's claims.
  • Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
  • Maintained claims data in YCBE systems.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
Childcare Provider, 07/2008 to 10/2008
The Boar's HeadCharlottesville, VA,
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Met with parents about daily activities, positive developments and issues.
  • Managed safety and security of all children under care.
  • Kept all areas neat, clean and properly sanitized.
  • Kept notes of behavior issues, food served and medications administered to children.
Childcare Provider, 06/2007 to 10/2007
The Edge Fitness ClubsCherry Hill, NJ,
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Managed safety and security of all children under care.
  • Kept all areas neat, clean and properly sanitized.
  • Kept notes of behavior issues, food served and medications administered to children.
Education
Associate of Science: Accounting And Business Management, Expected in 05/2020 to Mississippi Gulf Coast Community College - Perkinston, MS,
GPA:
Associate of Science: Administrative Technology , Expected in 05/2020 to Mississippi Gulf Coast Community College - Perkinston, MS
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Mississippi Gulf Coast Community College
  • Mississippi Gulf Coast Community College

Job Titles Held:

  • Workers' Compensation Claims Assistant
  • Childcare Provider
  • Childcare Provider

Degrees

  • Associate of Science
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: