work study resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
  • Boucher Designer - created the fashion show program for Club Driven Fashion Show, implemented digital design and computer skills.
  • National Society of Leadership and success - Vice President, Acting for President upon his/her absence or request or in the event that the President is temporarily unable to serve. Fill-in for various positions as needed. Oversee Committee Chairs by supporting them with needed tools and resources as well as holding them accountable for their goals. Attend regular Executive Board meetings. Assist in hosting events. Club Driven Secretary - File and input member applications, Organize Volunteer opportunities, take minutes, Remind President of upcoming events or pending business.
  • Founding Asia-Pacific Club - started the Asia Pacific club in high school, president coordinated field trips and found raisers, responsible for recurring new members.
Professional Experience
Work Study, 2016 to 01/2016
Ucla HealthEncino, CA,
  • Making copies of documents.
  • Organizing supply cabinets.
  • Filling paper.
  • Collecting documents and filling.
  • Handing professors supplies.
  • Typing emails.
  • Answering Phone calls.
  • Receiving and giving messages for the professorsBroward College Book Store.
Book Seller and Cashier, 07/2014 to 01/2016
Four Seasons Hotels IncFort Lauderdale, FL,
  • Selling textbook and school supplies to students.
  • Inventory and organizing mechanize and textbooks.
  • Handling money at the cashier.
  • Making copies of the files that are used for third party payments.
  • Cleaning bookstore floor, shelf's and windows.
  • Customer service.
  • Answering the phone to help customers.
  • Played key role in designing merchandise displays.
  • Prepared merchandise for sales floor.
  • Directed individuals to merchandise locations.
  • Accepted and processed returns.
  • Kept work areas clean and neat at all times.
  • Provided repeat customers with exceptional care and attention.
  • Prioritized and accomplished wide range of tasks each shift.
  • Processed cash and credit payments rapidly and accurately.
  • Responded to all customer inquiries thoroughly and professionally.
  • Placed special merchandise orders for customers.
  • Greeted customers promptly.
  • Directed customers to store locations.
  • Received customer payments.
  • Totaled bills and calculated taxes.
Free Lancer, 10/2013 to 01/2016
Shake ShackSan Rafael, CA,
  • Assisted on sales floor as needed to maintain service standards.
  • Completed purchases using Point of Sale systems.
  • Processed customer returns.
  • Created attractive displays to promote items.
  • Assisted customers in selecting items based on needs.
  • Monitored areas for security issues and safety hazards.
  • Described products and services in detail.
  • Directed customers to store locations.
  • Greeted customers promptly.
  • Prepared merchandise for sales floor.
  • Directed individuals to merchandise locations.
  • Suggested accessories and complementary purchases.
  • Accepted and processed returns.
  • Reported incidents to management.
  • Kept work areas clean and neat at all times.
  • Prioritized and accomplished wide range of tasks each shift.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Core Member, 10/2013 to 07/2015
St. Maxmillion ChurchCity, STATE,

Creative Setup Design, Props, Mending.

Customs Modeled appropriate activities and positive behavior management.

Hostess, 12/2013 to 01/2015
Jmarks RestaurantCity, STATE,
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Provided friendly and attentive service.
  • Assisted co-workers whenever possible.
  • Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
  • Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
  • Effectively listened to, understood and clarified guest concerns and issues.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Assisted with guest inquiries, take-out orders and restaurant cleanliness.
  • Upheld highest standard for cleanliness of glass and silverware.
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
  • Quickly set up and cleared tables and stocked all service stations.
  • Folded napkins throughout the day to maintain an adequate supply.
  • Maintained clean dining room, lobby and service areas at all times.
  • Maintained high standards of cleanliness and sanitation.
Team Member, 08/2013 to 12/2013
Dunkin DonutsCity, STATE,
  • Sales, inventory, handling money, copy, cleaning the floor, organizing merchandize, customer service, taking orders, making food, cleaning dishes, portioning food.
  • Sales, inventory, handling money, copy, cleaning the floor, organizing merchandize, customer service, taking orders, making food, cleaning dishes, portioning food.
  • Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Prioritized drink requests while managing interruptions.
  • Complied with standards for merchandising, stocking and storing product.
  • Developed and demonstrated skillful and creative latte art to engage customers.
  • Accurately took to-go and special orders via phone.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Conducted successful cash audits at the end of each shift.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Maintained regular and consistent attendance and punctuality.
  • Controlled line and crowd with quick, efficient service.
  • Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
  • Used signage and verbal communication to encourage recycling and composting.
Animal Care Volunteer, 10/2010 to 01/2011
Humane SocietyCity, STATE,
  • Small Animal Care, Feeding animals, cleaned animal pens, sweeping, measuring food Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.
  • Socialized kittens and other small animals.
  • Fed and exercised animals each day.
  • Maintained a clean and sanitary work environment at all times.
  • Cleaned animal enclosures and performed minor maintenance.
  • Observed animals' physical conditions to detect illness.
  • Cleaned and disinfected kennels, equipment and work areas.
Education and Training
Associate of Science: Environmental Science, Expected in
Broward college - Pembroke Pines, FL
Associates: Arts, Expected in May 10th, 2016
Broward College - Coconut Creek, FL
High School Diploma: , Expected in 2013
City of Pembroke Pines Charter High School - Pembroke Pines, FL

National Society of Leadership and Success

Additional Information

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Resume Overview

School Attended

  • Broward college
  • Broward College
  • City of Pembroke Pines Charter High School

Job Titles Held:

  • Work Study
  • Book Seller and Cashier
  • Free Lancer
  • Core Member
  • Hostess
  • Team Member
  • Animal Care Volunteer


  • Associate of Science
  • Associates
  • High School Diploma

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