Jessica Claire
Montgomery Street, San Francisco, CA 9XXX5
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Certified Phlebotomy/EKG Technician with updated CPR/First Aid certification, two year experience as a Medical Receptionist, and six months as Medical Billing Specialist. Ultimately seeking to obtain a position that will increase my educational experience and allow for professional expansion thus enabling me to contribute to my community.

  • Phlebotomy/EKG Technician
  • CPR certified through American Heart Association - 2015 to present
Skill Highlights
  • MS Word
  • MS Excel,
  • Outlook, and Powerpoint
  • Bi-lingual in English and Spanish

  • Computerized Charting Specialist
  • Medical clinical procedures comprehension
  • Specimen collection/processing proficiency
Professional Experience
07/2007 to 09/2008
Work Study Liberty University Lynchburg, VA,

Copy/Mail/Scan Service Rep

  • Providing mail and distribution, along with copying, printing, filing, and other services in agreement with client
  • Providing support for miscellaneous requests and flex services with a "can do" attitude and philosophy
  • Delivering service commitments in timely and accurate manner
  • Performing basic mathematical calculations using pen & paper or computer calculator to accurately figure production time and labor time associated with any copy, print, scan or production requests
  • Following established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e.parcel deliveries, messenger services, etc).
  • Responsible for organizing and the upkeep of the copy/mail room throughout the assigned work area.
09/2006 to 05/2007
Medical Billing Specialist Philips Los Angeles, CA,

Providing administrative/Bookkeeping duties

  • Documenting all activities using medical terms
  • Medical billing & handling
  • Performing software based medical data/charts analysis
  • Ensuring proper billing of insurance companies
  • Performing data entering of claim forms
  • Providing insurance benefit presentations to patients/clients
05/2007 to 06/2007
Event Coordinator Jones Lange Lasalle Inc. Aurora, IL,
  • Coordinating events and updating information for the annual Making Strides event.
  • Providing client service as the coordinator of the clients' conference rooms, common areas and kitchens.
  • Ensuring clients requests for the set-up and use of meeting rooms were handled accurately and pro-actively.
  • Providing client service as the first line of contact with the client.
2006 to 05/2007
Customer Service Specialist/Coaching Assistant Tapestry, Inc. Lehi, UT,
  • Immediate attention given to clients by acknowledging and resolving their account issues while verifying information.
  • Researching and interpreting accurate information
  • Responsible for troubleshooting /exchanging phones under warranty
2004 to 2006
Senior Sales Associate Ciox Benton, KY,
  • Managing new product development, pricing and sales promotions
  • Initiating new selling techniques to incorporate into the branch selling process while being responsible for growth and profitability of the store
  • Ensuring accurate measurements of tuxedo rentals using a pen, pencil, paper and tape measure for computer input
  • Ensuring proper shipping and receivable of merchandise
  • Assisting in every mid-year inventory
2002 to 2004
Medical Receptionist Endoscopy Center Of Las Cruces City, STATE,
  • Retrieving, compiling, and distributing requested records and information
  • Responsible for documenting records management throughout the information life-cycle for physical and electronic records
  • Re-filing records, files, and record storage containers
  • Maintaining accurate records circulation database
  • Receiving/processing records in accordance with established procedures
  • Compiling with all business protocols, regulatory and best records management practices and requirements
  • Scheduling appointments while managing intake of patients and directing call traffic to proper person
  • In charge of confirming and giving precise instructions for pre-operative procedures, along with assisting patient with forms
  • Providing verification of insurance, co-payments; As well as, assisting in the collections of monies and preparing receipts
Professional Courses and Certifications
Expected in 2013
AA: Pre-Nursing
Eastern Florida State College - Cocoa, FL
GPA: GPA: 3.8

Standing member of Phi Theta Kappa Honor Society since 2007

GPA: 3.8

Coursework in A&P I &II

Coursework in Microbiology & Lab

Coursework in General Chemistry & Lab

Expected in 2012
Select One: AA
Miami Dade College - Miami, FL

Coursework in Human Development

Expected in 2011
Certification: Phblebootomy/EKG Techinician
Florida Medical Training Institute - Miami Gardens, FL
GPA: GPA: 3.8

GPA: 4.0

Coursework in Dialysis

Expected in
Select One: Associates of Arts
EL Paso Community College - El Paso, TX

Coursework in General Biology I

Coursework in Expository English Composition I

Coursework Intro Psychology

Expected in 2005
Diploma: High School
Edison Hope Christian Academy - El Paso, FL

Bible Studies was part of curricula

Expected in
Select One: Pre-Nursing
El Community College - El Paso, TX

Coursework in Biology

Coursework in English Composition I & II

Bilingual (Spanish/English)

4 + years experience in the medical field

Close contact with medical terms

Team player following proper protocols

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School Attended

  • Eastern Florida State College
  • Miami Dade College
  • Florida Medical Training Institute
  • EL Paso Community College
  • Edison Hope Christian Academy
  • El Community College

Job Titles Held:

  • Work Study
  • Medical Billing Specialist
  • Event Coordinator
  • Customer Service Specialist/Coaching Assistant
  • Senior Sales Associate
  • Medical Receptionist


  • AA
  • Select One
  • Certification
  • Select One
  • Diploma
  • Select One

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