LiveCareer-Resume

work from home resume example with 1+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Motivated Customer Service Representative with over Number years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Personable and professional communicator with fluency in Language.

Motivated Job Title of Number years which thrives in fast-paced environments. Works independently, with minimal supervision, and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,

Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate Type systems. Effective at operating within Type regulations and Type department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.

Competent Job Title driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.

Friendly Job Title with Number years of dedicated customer service experience. Dedicated to exceeding service goals through effective communication skills and abilities. Expert in Software with training in Area of expertise services.

Proactive Job Title with expertise delivering support services and resolving customer complaints. Trained in support software and deescalation techniques. Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • POS Systems and Ordering Platforms
  • Order and Refund Processing
  • Responding to Difficult Customers
  • Upbeat and Positive Personality
  • Issue and Complaint Resolution
  • De-escalation Techniques
  • Establishing and Maintaining Customer Relationships
  • Multi-Line Phone Systems
  • First-Tier Technical Support
  • Team-Oriented and Cooperative
  • Time Management
  • Inbound and Outbound Calling
  • Invoice Preparation and Processing
  • LiveChat Messaging
  • Computer Proficiency
Work History
01/2022 to 02/2022 Work From Home Mcdonald's | Lexington, KY,
  • Resolved customer inquiries and complaints from multiple channels with moderate supervision.
  • Delivered excellent customer service, resulting in consistent Number% customer satisfaction rating.
  • Entered orders into Type computer database system.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered prompt service to prioritize customer needs.
  • Effective liaison between customers and internal departments.
  • Assessed customer issues and identified resources and tools to provide solid solutions with emphasis on minimizing customer effort.
  • Implemented and developed customer service training processes.
10/2021 to 01/2022 Crew Member Silgan Containers Corporation | Savage, MN,
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Supported great dining and meal experiences for guests.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Became familiar with products to answer questions and make suggestions.
  • Brewed coffee and tea and changed out drink station syrups.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Completed milkshakes and ice cream desserts for customers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
07/2021 to 10/2021 Production Worker Department For Persons With Disabilities | Oak Ridge, NJ,
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Documented production information via daily system logs and discussed issues with management.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Organized work to meet demanding production goals.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Resolved issues quickly to maintain productivity goals.
09/2020 to 05/2021 Food Service Hosital | City, STATE,
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Learned other teammates' work tasks to train as backup.
  • Created appealing food arrangements for party trays and specialized orders.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
Education
Expected in 05/2017 to to Ged | Gate City High School, Gate City, VA GPA:

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Resume Overview

School Attended

  • Gate City High School

Job Titles Held:

  • Work From Home
  • Crew Member
  • Production Worker
  • Food Service

Degrees

  • Ged

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