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Work Force Training Program Resume Example

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WORK FORCE TRAINING PROGRAM
Summary

Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.

Positive and upbeat restaurant professional able to make guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments.

Front Desk Agent adept at maintaining a high level of hospitality, professionalism and business etiquette.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Customer-oriented Housekeeping Room Attendant with the ability to coordinate multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results.

Skills
  • Worker training
  • Hard-working
  • Persistent
  • Communication
  • People
  • Leadership
  • Organizational
  • Time management
  • Teamwork
  • Adapability
  • Active Listening
  • Decision making
  • Attention to detail
  • Responsibility
  • Relationship development
  • First Aid/CPR
  • Monitoring food safety
  • Able to lift 40 pounds
  • Handling food
  • Communicating with customers
  • Sanitation guidelines
  • Ingredient restocking
  • Cleaning procedures
  • Safe food handling
  • Washing windows
  • Stocking bathrooms
  • Polishing surfaces
  • Dusting
  • Focused and detail-oriented
  • Mail management
  • Directing visitors
  • Microsoft
  • Administrative support
  • Phone call answering
Experience
10/2019 to Current
Work Force Training ProgramEastern Band of Cherokee Indians － Cherokee, NC
  • (P.H.H.S) (Tribal Foods); Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • (P.H.H.S) (Tribal Foods); Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • (P.H.H.S);Learned how to correctly answer the phone and put mail in assigned slots to support office needs.
  • (P.H.H.S); Directed calls to the given name or program.
  • (P.H.H.S) Closed down the lobby at the end of the day.
  • (Tribal foods); purged and shredded files.
  • (Tribal foods); Answered the phone made, cancelled, and rescheduled appointments.
  • (Tribal foods); put files in assigned slots.
06/2019 to 10/2019
Salad Bar AttendantGranny's Kitchen － Cherokee , NC
  • (SEASONAL JOB)
  • Served a variety of food according to verbal and written orders.
  • Monitored buffet food quantities and refilled items.
  • Followed safety protocols in handling of equipment and food.
  • Maintained a spotless bar, guard and floor area.
  • Took precautions to avoid cross-contamination between food items.
  • Set up buffet and filled with food for a salad bar.
  • Replaced aging items with fresh ingredients.
  • Prepared salad bar items in a timely manner and according to restaurant specifications.
  • Cleaned food preparation and buffet areas in restaurant.
  • Re-stocked, organized and arranged service and food stations.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Protected food from spoilage by properly storing in freezer and refrigerator.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every day.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
08/2017 to 07/2018
Teacher's AssistantAgelink Child Development － Cherokee, NC
  • Greeted parents at drop off and pick up. Notified parents of any incidents.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
  • Monitored students in class, hallways and the restrooms to supervise, enforce rules and support lead teacher.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Managed daily attendance and reported absences and tardies to the kitchen and to the supervisor of the building for parental notification.
  • Supervised 8 students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Straightened classroom, placing books back on shelves and toys to keep areas well-maintained and organized.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
03/2017 to 06/2017
Housekeeping Room AttendantQuality Inn － Cherokee, NC
  • Reason for short work period was problems with child care at the time.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Organized supplies for efficient use based on expected customer needs.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Performed 13 point cleaning system saving cleaning time per room from 30 to 45 minutes while maintaining hotel quality standards.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
  • Reported guest issues, safety and maintenance concerns immediately to the supervisor.
  • Used all purpose and bleach cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Moved beds, sofas, tables and chairs to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Completed more than 10 jobs each minimum 30 minutes and maximum 45 minutes while maintaining 98% satisfaction rating from customers.
  • Cleaned, sanitized and restocked bathrooms every day to keep facilities fresh.
  • Removed all trash from rooms and replaced liners to wastebaskets.
  • Sterilized kitchenettes and bathroom areas following proper company procedures and using appropriate cleaning products.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Dusted and cleaned woodwork, walls, ceilings, upholstered furniture, draperies and carpets.
  • Attended to 10 guest rooms, including sweeping, mopping, and vacuuming.
Education and Training
01/2016
High School DiplomaJackson County School of Alternatives － Sylva, NC
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Resume Overview

Companies Worked For:

  • Eastern Band of Cherokee Indians
  • Granny's Kitchen
  • Agelink Child Development
  • Quality Inn

School Attended

  • Jackson County School of Alternatives

Job Titles Held:

  • Work Force Training Program
  • Salad Bar Attendant
  • Teacher's Assistant
  • Housekeeping Room Attendant

Degrees

  • High School Diploma

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