Work Center Supervisor Resume Example
To obtain an AT&T Retail Sales Consultant position in a highly reputable organization.
Solutions-focused, versatile management professional offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 11-year career in the US Navy. Effective communicator who quickly masters new roles and technologies to achieve positive results.
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First line leadership position directly responsible for the growth, development, and daily direction of subordinates. Responsible for the maintenance, repairs and upkeep of ship board Weapons Elevators, Electrically Enclosed Reach Forks and related support equipment, Managed 30+ subordinates resulting in one hundred percent availability of all equipment, with zero personnel injury or equipment mishaps.
Directly responsible to the Commanding Officer and Chief Recruiter for identifying and reporting up line all shipping and eligibility issues for all future sailors awaiting Basic Training. Facilitated random Recruiting Station inspections to ensure procedural compliance with all US Navy Recruiting guidelines and directives.
Assisted in the supervision and tasking of 30+ subordinates in the upkeep/preservation of work spaces. Assisted with the management and scheduling of maintenance for all safety and emergency equipment. Flawlessly Managed supply budget and responsible to the Work Center Supervisor for the Procurement, Receiving and Issuing of all repair parts and related supplies.
Managed front office while serving over three hundred customers daily with general customer service needs/questions, bill payments, check cashing, money orders. Monitored Closed Circuit Television System to prevent shoplifting. Programmed over one thousand items into store Point Of Sales system weekly in support of weekly sales ads.
Oral Communications, Sales Techniques, Marketing, Communication, Personal Selling, Needs Satisfaction Selling, Salesmanship, Marketing, Canvassing.
Responsibility, Authority, Accountability, Professionalism, Ethics, Conflict Management, Team Building, Influencing and Negotiating, Oral Communications, Oral Briefing, Written Communications, Counseling, Delegation and Empowerment, Leveraging Diversity, Performance Evaluation, Stress Management, Mental Health Resources, Problem Solving, Decision Making, Risk Assessment, Planning, Continuous Improvement and Change, Awareness and Vision, Crisis Management.
Completed classes in Business law and contracts with focus Management and Sales.
Computer Applications, Electrical Systems Troubleshooting And Maintenance, Hydro-Mechanical Systems, Industrial Safety, Safety, Basic Electricity, Electrical Troubleshooting, Mechanical Systems Maintenance, Logistics, Supervision, Quality Assurance.
Completed Courses in AC/DC Fundamentals and Computer Information Systems.
Awarded the Navy Achievement Medal Three times for sustained superior performance and professionalism.
Awarded eleven personal awards from various military commands and organizations for superior performance.
Participated in several volunteer community relations projects on behalf of the US Navy.
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Resume Overview
School Attended
- Naval Recruiting Command
- Naval Education And Training Command
- Central Texas College
- Naval Air Technical Training Command
- Frederick V. Pankow Center
Job Titles Held:
- Work Center Supervisor
- Quality Assurance Manager
- Assistant Work Center Supervisor
- Customer Service / Office Manager
Degrees
- Sales and Marketing 2008
Work Center Supervisor Leadership Course 2007
Business 2005
Aviation 2002
Information / Technology 2001
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