Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

History includes arranging materials and assisting with layouts, fabrication and site preparation. Methodical Production Worker able to keep up with physically demanding tasks. Willing to work hard in any role to accomplish team objectives. Ready to bring a fresh and ambitious mind to new position. Hardworking and reliable. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Site cleanup
  • Layout support
  • Grinding understanding
  • Loading and unloading protocols
  • Assembly procedures
  • Documentation ability
  • Quality assurance standards
  • Communications
  • Team building
  • Customer service
  • Administrative support
  • Planning and coordination
  • Team management
  • Inventory management
  • Organization
  • Relationship development
  • MS Office
Experience
03/2017 to 11/2020 Welder Helper Valmont Industries, Inc. | Houston, MN,
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
  • Checked daily project specifications to weigh and mix ingredients.
  • Recorded production data in daily logs.
  • Helped machine operators set up and tend equipment to complete runs.
  • Brought supplies, equipment and tools to work locations.
  • Organized and maintained equipment to keep team of welders working at good pace.
  • Assisted assessment of finalized product development to maintain QC standards.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Organized all project components on work tables according to work flow.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
12/2019 to 08/2020 Assistant General Manager National Express Corporation | Lake Villa, IL,
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Motivated and led team members to work together to achieve targets.
  • Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures.
  • Managed hotel cash and other methods of payment intake with high accuracy and prepared daily bank deposits.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Promoted membership benefits and Reward programs to prospective clients to generate sales leads.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Disciplined and maintained staff of 15 to provide hospitable, professional service reflecting business initiatives.
  • Enhanced team engagement and performance with daily updates and informational meetings.
  • Tracked comment card data, logging information to identify marketing trends, needs for improvement and guest satisfaction.
  • Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
  • Monitored cash intake to eliminate discrepancies.
05/2015 to 01/2017 Front Desk Supervisor First Hospitality Group Inc | Louisville, KY,
  • Listened to customer feedback and responded to maintain or improve processes.
  • Recruited and hired new employees based on company needs and culture.
  • Trained employees in proper operational procedures and shared company policies and regulations.
  • Inspected equipment and work stations to comply with established standards and regulations.
  • Created marketing signs or flyers for sales or promotional events.
  • Coordinated activities of Desk Agents and provided training to improve skills.
  • Created work schedules to provide quality service to customers as well as maintain employee satisfaction.
  • Observed employee performance and provided valuable feedback using online performance evaluation software.
  • Created agendas and communication materials for team meetings.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
07/2009 to 03/2015 Assistant General Manager National Express Corporation | Linden, TX,
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Motivated and led team members to work together to achieve targets.
  • Efficiently met business targets to provide streamlined operations performance.
  • Managed hotel cash and other methods of payment intake with high accuracy and prepared daily bank deposits.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Identified customer needs and delivered relevant product solutions and promotions.
  • Disciplined and maintained staff of 20 to provide hospitable, professional service reflecting business initiatives.
  • Developed and deepened community partnerships to create mutually-beneficial relationships and build new revenue channels.
  • Oversaw problem resolution to increase CRM and bolster overall client satisfaction.
  • Applied knowledge of coverage needs and individual employee strengths to produce effective team schedules.
  • Generated sales by executing sales cycle processes from prospecting to contract negotiations.
  • Supervised critical tasks, including budget implementations, employee reviews, training and scheduling for projects.
  • Enhanced team engagement and performance with daily updates and informational meetings.
  • Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
  • Monitored cash intake to eliminate discrepancies.
Education and Training
Expected in 05/2004 High School Diploma | Lagrange High School, Lake Charles, LA GPA:
Expected in | McNeese State University, Lake Charles, LA GPA:

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Resume Overview

School Attended

  • Lagrange High School
  • McNeese State University

Job Titles Held:

  • Welder Helper
  • Assistant General Manager
  • Front Desk Supervisor
  • Assistant General Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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