LiveCareer-Resume

wax assembler resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

My Objective is to earn a full time position within a company, with Benefits and room for growth. I'm a Flexible hard worker ready to learn and contribute to team success. Motivated professional, who adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Hardworking and reliable, with strong ability to perform any task. Highly organized, proactive and punctual with team-oriented mentality. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Spot correction
  • Mold measuring
  • Hand dexterity
  • Quality inspection
  • Data recording
  • hot tools
  • Machinery monitoring
  • Collaboration
  • Blueprint reading
  • Organization
  • Work ethic
  • Supervision
  • Data management
  • Communication
  • Leadership
  • Computer skills
  • Clerical
  • Multitasking
  • Reliable and trustworthy
  • Credit card payment processing
  • Report generation
  • Report creation
  • Conflict mediation
  • Product organization
  • Business development understanding
  • Process optimization
  • Project management abilities
  • Quality assurance controls
  • Quality control
  • Office equipment proficiency
  • Promotional support
  • Clerical support
  • High-energy attitude
  • Courteous demeanor
  • Retail sales customer service
  • Sales expertise
  • Customer relations
  • Schedule mastery
  • Adaptive team player
  • Inbound and Outbound Calling
  • Warehouse regulations knowledge
  • System implementation
  • Technologically savvy
  • Call Center Operations
  • Problem-solving abilities
  • Microsoft Office expertise
  • Senior leadership support
  • Data evaluation
  • Beauty tool sanitization
  • Strong manual dexterity
  • Sales and marketing
  • Understanding of body signals
  • Payment processing expertise
  • Ability to make contacts
  • Social skills
  • Product knowledge
  • Hair style recommendations
  • Reflective listening
  • Administrative procedures
  • Licensed cosmetologist
  • Client consultations
Experience
07/2017 to 04/2020 Wax Assembler Precision Castparts Corporation | Minerva, OH,
  • Designed quality assurance methods and detailed inspections for all completed products.
  • Trimmed and shaped wax molds to given specifications using special tools.
  • Determined appropriate temperature and time settings for each wax material and mold using tools.
  • Introduced hand technique to cut down on production time.
  • Organized over thousands wax parts to streamline production.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
  • Inspected equipment and systems to identify issues and reported problems to repair technicians.
  • Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Set up and verified functionality and availability of safety equipment.
  • Worked from complex and detailed manufacturing documentation and verbal instructions.
  • Set up and operated production equipment in accordance with good manufacturing practices and SOPs.
  • Installed parts along production line in constant operation.
  • Adjusted production processes to increase productivity and reduce waste.
  • Inspected finished products for defects and to maintain compliance with federal and corporate standards.
  • Used power and hand tools to assemble and align component parts.
  • Interpreted technical drawings, blueprints and schematics.
11/2013 to 05/2016 Senior CSR Cenergy | Fremont, CA,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
  • Assisted customers by answering questions, addressing concerns and providing current account information.
  • Met and exceeded performance goals to support long-term company growth and market dominance.
  • Memorized company products and services to answer customer questions quickly and capitalize on upsell opportunities.
  • Assessed customer account information to determine current issues and potential solutions.
  • Educated customers about products, pricing and policies to address and resolve issues.
  • Handled calls for new sign-ups, service cancellations and cross-selling opportunities.
  • Consulted with customers regarding needs and addressed concerns.
  • Processed customer account changes using proprietary software.
  • Delivered expert technical support to customers and resolved broad array of issues.
  • Managed processing, scheduling and execution of customer purchase orders.
  • Monitored customer accounts to track outstanding issues and implement new solutions.
  • Improved customer satisfaction and retention by proactively reviewing new customer accounts and reaching out to offer assistance.
  • Oversaw and guided team of 20+ to handle customer call escalations, training and mentoring new employees on customer service and order processing.
06/2010 to 05/2014 Cosmetologist Z Salon & Spa | Hurstbourne, KY,
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Maintained relationships with numorous long-term clients while handling up to 40 walk-in appointments daily.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Assisted with basic bookkeeping needs such as filing and maintaining clients' records.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Double-checked inventories and staff stocking of treatment and sale areas.
  • Introduced modern techniques to style and stay up to date with newest trends in hair, nails and makeup.
  • Introduced customers to new fragrances, beauty tools and cosmetics brands to promote items.
  • Assisted customers with identifying product essentials to meet individual needs, fostering positive relationships with excellent communication for repeat business.
  • Collected payment from customers and scheduled next appointments.
  • Attended in-store product training with vendor representatives to increase product knowledge.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Demonstrated artistic techniques and product expertise to educate customers on makeup and skincare products.
  • Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Washed, conditioned, cut and styled hair for over 20 daily clients and maintain high levels of customer satisfaction.
  • Scheduled daily client appointments with necessary details, including preferences and special needs.
  • Scheduled appointments for customers using internal software system.
  • Handled cash and credit card payments daily with consistent accuracy.
  • Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company profit.
  • Increased sales by providing exceptional service and maintaining positive and energetic attitude.
  • Streamlined cleaning processes for treatment rooms to decrease wait times.
Education and Training
Expected in 06/2006 to to High School Diploma | Sweet Home High School, Sweet Home, OR GPA:
Expected in 05/2010 to to Master of Arts | Hair Design Phagans' Beauty College, Corvallis, OR GPA:

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Resume Overview

School Attended

  • Sweet Home High School
  • Phagans' Beauty College

Job Titles Held:

  • Wax Assembler
  • Senior CSR
  • Cosmetologist

Degrees

  • High School Diploma
  • Master of Arts

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