Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers.
Skills
Vehicle operations knowledge
Supply orders
Verbal and written communication
Team collaboration
Report generation
Improving customer satisfaction
Inventory coordination
Parts ordering and management
Customer relationship development
Education
University of KentuckyLexington, KY, Expected in 05/1988 – –Bachelor of Arts:NEWSPAPER Advertising - GPA:
Work History
Abbott Laboratories - Waste Management Groundsman (Seasonal) West Chester, OH, 05/2021 - Current
Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
Positioned and returned container on customer's property with lids and doors properly placed and containers located without risk of obstruction traffic flow or driveway entrances.
Dismounted garbage truck to collect garbage and guide driver in reversing in tight spaces.
Used hand signals to communicate with other workers or drivers.
Noted customer complaints regarding service quality or timings of service to forward complaints to higher management.
Resolved problems, improved operations and provided exceptional service
Developed and maintained courteous and effective working relationships
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Carried out day-day-day duties accurately and efficiently
Lexington Fayette Urban County Government - LFCUG (Seasonal) Parks Landscaping City, STATE, 03/2021 - 05/2021
Responsible for watering over 200 hanging flower baskets and flower pots on Main Street, Vine Street, and Limestone Streets in downtown Lexington, Ky.
Removed outdoor debris, including yard clippings into receptacles to properly maintain grounds.
Planted bulbs, trees, bushes and flowers for LFUCG.
Used trimmers and chainsaws for grounds maintenance, to clear brush and for tree removal.
Operated landscaping equipment with focus on safety and efficiency.
Rearranged planting beds and flower gardens seasonally.
Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
Removed overgrowth, hazards and debris from common pathways to improve usability.
Performed multiple landscaping tasks, including planting, watering, mulching and edging.
Maintained grounds including trimming, weeding and general clean-up.
Cultivated soil and added fertilizer, compost and amendments.
Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
Developed and maintained courteous and effective working relationships
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
Carried out day-day-day duties accurately and efficiently
Truck Supply (Nandino Blvd.) - Parts Inventory Manager City, STATE, 04/2004 - 10/2015
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
Collaborated with purchasing to maintain levels of quality and on-hand inventory.
Conducted research to address shipping errors and packaging mistakes.
Trained new staff on job duties, company policies and safety procedures for rapid on-boarding.
Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Marked stock items with identification tags, stamps, marking tools or other labeling equipment.
Analyzed inventory to identify excess, slow-moving and obsolete inventory.
Recorded information, shortages and discrepancies to keep records current and accurate.
Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Conducted inventory audits with 98% accuracy following company procedures.
Maintained efficiency in fast-paced environment.
Expedited resolutions of shipping errors and packaging mistakes.
Integrated warehouse operations with existing and new business processes.
Exceeded goals through effective task prioritization and great work ethic.
Identified issues, analyzed information and provided solutions to problems.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Successfully maintain clean, valid driver's license and access to reliable transportation
Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Resolved problems, improved operations and provided exceptional service.
Monitored all company inventory to ensure stock levels and databases were updated.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Used Microsoft Word and other software tools to create documents and other communications.
Carried out day-day-day duties accurately and efficiently.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Ford Motor Company (Louisville Assembly Plant) - Production Supervisor City, STATE, 04/1995 - 12/2001
Evaluated incoming materials for quality and amounts ordered.
Ordered parts for assembly from materials department.
Trained direct labor employees to perform assembly of Ford Ranger, Ford Explorer, Ford Explorer Sport Trac, and Mercury Mountaineer.
Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
Utilized lean practices to balance workflow and alleviate redundancy.
Evaluated team member performance regularly to identify and resolve productivity concerns.
Reduced inventory and monthly team labor hours by strategically updating processes and reorganizing operational workflows.
Resolved issues quickly to maintain productivity goals.
Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
Boosted production throughput and quality by revamping procedures and monitoring strategies.
Oversaw equipment modifications and upgrades.
Achieved on-time shipments goal by empowering employees to continued success.
Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
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