warehouse production worker team leader resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual, focused Warehouse professional accustomed to shipping and receiving processes. Industrious, dedicated and fast learner. . Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Skills
Multi-line telephone systems
Assembly and production
Exceptional sales and customer service skills
Professional appearance and demeanor
MS Office Suite proficiency
Inventory control
Problem-solving skills and team building
Scheduling, filing and calendar management
Punctual, reliable, driven and trustworthy
Organization skills and multitasking strengths
Equipment monitoring
Manufacturing and product assembly
Work History
09/2018 to 06/2019Warehouse Production Worker/Team LeaderAlloy Products Distributions | City, STATE,
Created and enforced detailed organization processes to increase quality service standards.
Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Tracked production and quality control systems to detect production problems.
Managed timely and effective replacement of damaged or missing products.
Managed scheduling and task delegation for 14-member warehouse team.
02/2014 to 01/2019Director/Owner Operations ManagerCalifornia Beauty Studio | City, STATE,
Maintained staff records, including work schedules, payroll, and salaries
Trained new employees to enforce customer service standards and optimize sales and performance
Prepare and review written documents accurately and completely
Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits
Performed inventory and restocking assignments as necessary
Called clients to confirm upcoming appointments
Promoted and sold high volume of products and services
Served as primary point of contact for members and guests for information on spa products and services
12/2012 to 01/2014Receptionist and Sales Associate (Key Holder)Crew Hair Studios | City, STATE,
Kept detailed records of customer information and services provided to increase return customers, and provide personalized customer service
Assist and support Owner with handling and resolving HR issues.
Assist in hiring and training new employees.
Consistently received positive performance reviews from guests and the stylists
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
Evaluated client needs and recommended treatments and products to increase sales and to achieve desired results
Booked appointments, answered phones, greeted clients, handled payments, inventory and created client service tickets for salon with over 100 daily customers
Opening and closing duties for salon as Key Holder
08/2005 to 02/2009Receptionist/Sales Consultant (Key Holder)Bodycentre Day Spa | City, STATE,
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
Monitor and assist Owner with hiring processes.
Assist employees with internal and external transfer procedures
Answered inquiries and resolved issues to ensure client satisfaction
Kept salon operating profitably by exceeding monthly membership and product sales
Trained new employees at all 3 locations
Ensured facility operates according to all safety and regulatory guide lines
Ensure accurate maintenance of all employees records and files.
Established long term client relations that increased business
Oversaw general office area including inventory, employee schedules, accounts payable and receivable
Education
Expected in 06/2005 to to High School Diploma | Huntington Beach High School, Huntington Beach, CAGPA:
Expected in to to | FIDM/Fashion Institute of Design & Merchandising, Los Angeles, CAGPA:
Merchandise and Marketing
Expected in to to | CosmetologyAdvanced Beauty College, Laguna Hills, CA, GPA:
Received Certification in Chemical Face Peels; Eyelash Extension; entire Body Wax, Makeup, AntiCellulite Massage
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