Warehouse Package Handler resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Customer-focused professional with successful 7-year career in food service sector. Knowledgeable about maintaining organized inventories in addition to handling and managing multiple operations at once. Experienced team player with strong service record, good organizational skills, and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Effective at working independently as well as working with others and contributing to overall success in the workplace. Experience meeting customer needs and contributing to team success by working quickly and accurately to maximize production and sustainable targets. Motivated Team Member eager to contribute to business success. Focused on customer satisfaction and team productivity. Driven employee with expertise in time management, grasping new tasks and methods quickly, adept concentration and ability to focus, close attention to details, and performing tasks in high stress situations with composure and self-control. Ready to work any shift and willing to take on new tasks.
Skills
Employee training
Strong Communication
Natural leader
Problem Solving
Employee relations and conflict resolution
Customer Service and Relations
Close attention to detail
Adaptability
Flexibility
Decisiveness
Effective Collaboration wit upper level employees
Unique and Exceptional work ethic
Prompt and on time
Customer Needs Analysis
Efficient time management skills
Operations and Procedural Knowledge
Product organization
Facility and equipment maintenance
Education
Robbinsdale Cooper Senior High SchoolPlymouth, MNExpected in 05/2018 – –High School Diploma: - GPA:
Work History
Amazon Workforce Staffing - Warehouse Package Handler Villa Park, IL, 09/2020 - 01/2021
Loaded merchandise into specific packages suited for product dimensions.
Used proper handling procedures to record product, packaging and order information.
Packed and loaded boxes into vehicles using care to prevent damage.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Compared shipment contents with orders to confirm accuracy.
Built and wrapped pallets to secure shipment with freight carriers.
Packed, weighed and shipped items per customer specifications.
Compared received packages against shipping documents.
Organized items on racks, shelves and bins to maintain established order.
Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
Streamlined material delivery processes which increased efficiency and reduced downtime.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Volunteered to assist Manager with higher level projects, demonstrating willingness to learn new tasks and increase skill levels.
Acknowledged warehouse safety issues and contacted Supervisors regarding concerns and for quick resolution.
Maintained efficient performance standards while working in hot warehouse environment.
Completed over 400 customer orders each day in warehouse setting.
Kept warehouse areas free of debris and safe for all employees with proper storage and maintenance of machinery, tools and supplies.
Helped orchestrate effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
Completed daily operations on time and maintained high standards of accuracy.
Maintained quality service by establishing and enforcing organization standards.
Supported production workers in meeting goals without compromising safety and compliance.
Performed troubleshooting to resolve issues with equipment, devices and products.
Adhered to industry best practices for warehousing, material handling and documentation.
Universal Forest Products, Inc. - Fast Food Crew Trainer/Manager Dayton, OH, 05/2013 - 09/2020
Started as lower level employee, learned extensive knowledge and displayed exceptional work ethic resulting in eventually moving up chain of command earning position as Manager and Trainer of junior associates/team members.
Created and oversaw store training programs to ensure efficient operations.
Established a productive and professional working environment and relationships between executives and entry-level workers, facilitating smooth communication and successfully achieving efficient coordination between employees.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Prepared for and executed new menu implementations.
Carefully interviewed, selected, trained and supervised staff.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Determined operational weak points and implemented corrective actions to resolve conflict and disorganized inventory and facilitated employee operations.
Six Flags, Corp. - General Manager of Operations Oklahoma City, OK, 04/2017 - 06/2019
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Tracked food production levels, meal counts and supply costs.
Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
Orchestrated positive customer experiences at all stages by overseeing every area of employee operations.
Resolved escalated customer issues and boosted retention rates by 65%
Reviewed and approved employee schedules and timesheets.
Oversaw training of more than 20 team members.
Brought in new administrative staff and handled all training, mentoring and direction to maximize productivity.
Managed employees throughout preparation and service of several orders per day.
Set schedules for crew members by planning and designating shifts and hours.
Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
Formulated training methods that enabled staff to improve assistance to support groups, resulting in reduction of down time, ineffective staff efforts, negligent employee and customer relations, and financial loss.
Implemented policies and standard operating procedures for continuous improvement.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Recruited top-notch employees for junior associate/crew member and upper level management positions.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Set, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
Provided excellent customer care to maintain and improve customer relations, strengthen loyalty, and increase product and service sales.
Organized preventive maintenance to reduce downtime and line shutdown or production delays.
Established operational objectives and work plans and delegated assignments to subordinate managers.
Subway - Food Service Team Member City, STATE, 02/2016 - 07/2017
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Kept register accurate through correct billing, payment processing, and cash management practices.
Maintained high standards of food quality by reviewing shipments, overseeing preparation, and monitoring food safety.
Used downtime to prepare ingredients and restock supplies for expected busy periods.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Cooked batches of food according to standard recipes.
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Created appealing food arrangements for party trays and specialized orders.
Observed customer purchases in line and differentiated between standard portions.
Greeted customers at deli counter to fulfill requests and answer questions.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Circulated kitchen area to receive work assignments from the general manager and upper level management and identify support tasks.
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