Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Flexible hard worker ready to learn and contribute to team success.
Skills
Certification training
Vocational Instructor training
Progress reporting
Leadership development
Microsoft Office
Collaboration
Friendly, positive attitude
Teambuilding
Customer service
Reliable and trustworthy
Basic math
Fort lifting training
Transporting skills
Communication skills
Time management skills
Flexible skills
Dually diagnosed individuals
Leadership
Computer skills
Organizational skills
Active listening
Flexible
Working collaboratively
Organization
Experience
07/2011 to 02/2022
Vocational Instructor Training/Residential UnitMcguire Group Health Care Facilities – Warren, MI,
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Evaluated residents performance and issued progress reports.
Created agendas and communication materials for team meetings.
Planned and conducted activities for balanced program of instruction, demonstration and work time, providing residents with opportunities to observe, question and investigate.
Crafted lesson plans to meet diverse learning modalities and ensure inclusive learning environment.
Evaluated students' performance and issued progress reports.
Created appropriate learning environments for residence.
Offered flexible work schedule to meet needs of residence.
Planned and conducted activities for balanced program of instruction, demonstration and work time, providing students with opportunities to observe, question and investigate.
Collaborated with other educators to address deficiencies in program offerings.
Administered standardized tests to assess progress and evaluate need for improving course materials.
Maintained residents records detailing progress, attendance and program requirements.
Assessed patient needs and recommended appropriate courses of treatment.
Responded to crisis situations when severe mental health and behavioral issues arose.
Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
Developed comprehensive treatment plans for patients diagnosed with various conditions.
Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
Used aromatherapy as natural way to help patients cope with stress, chronic pain, nausea and depression.
Participated in assessments and visits with patients in various types of settings.
Provided extensive residential staff training in such areas as symptoms management and effective intervention strategies.
Transported clients to appointments and court hearings, delivering compassionate, continued support in difficult situations.
Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
02/2022 to Current
Housekeeping AideTacachale – City, STATE,
Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
Hand dusted and wiped clean office furniture, fixtures and window sills.
Completed orders for clean linens by working quickly to meet deadlines.
Completed regular and thorough cleaning of equipment, floors and furniture.
Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
Monitored common areas for cleanliness and safety.
Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
Delivered requested furniture to guests' rooms.
Swept, mopped, waxed and vacuumed carpeted and hard surface floors.
Used dusting and polishing skills to leave clean and shiny appearance on surfaces.
Exceeded company standards for cleanliness, sanitation and presentation.
Replaced linens and made beds efficiently to meet demanding daily schedules.
Removed soiled linens from guest rooms, replacing with fresh towels, sheets and toiletries.
Logged and documented cleaning activities and reported on issues.
Disposed of hazardous materials in appropriate containers.
Added new soaps, shampoos and other amenities to each room.
Partnered with housekeeping team to maintain compliance with OSHA requirements and risk management protocol.
Resolved guest issues with room quality and cleanliness to improve satisfaction and service.
Verified each completed room against standard plans to maintain consistency.
Contributed recommendations to leadership team to improve cleaning procedures.
Education and Training
Expected in 07/2011 to to
High School Diploma: Cornerstone Christian School - Townsend, GA GPA:
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