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veterinary receptionist resume example with 15 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

I am currently a Veterinary receptionist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I have a clear understanding of my responsibilities and training in Veterinary Receptionist and Sale Lead duties. I am not only familiar with customer service protocol and event coordination but also have experience in inventory, stocking, and displays. I am motivated to learn, and enthusiastic to grow and excel.

Skills
  • Telephone Management
  • Staff Recruiting
  • Records Maintenance
  • Front Desk Operations
  • Patient Data Processing
  • Cash Handling
  • Sales Expertise
  • Product and Service Sales
  • Suggestive Selling
  • Persuasive Selling
  • Customer Assistance
  • Product Merchandising
  • Inside and Outside Sales
  • Payment Processing
  • Stocking and Replenishing
  • Opening and Closing Procedures
  • Customer Needs Assessment
Work History
05/2019 to Current
Veterinary Receptionist Cvs Group Plc Drayton, ND,


  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Entered data from pet records and office visits into computer system.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Manages inventory tracking system to record deliveries, shipments and stock levels
  • Evaluates deliveries, shipments and product levels to improve inventory control procedures
  • Analyzes daily product and supply levels to anticipate inventory problems and shortages.


12/2012 to 11/2018
Retail Sales Associate Movado Group Inc. Camarillo, CA,
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Worked with loss prevention in monitoring shopper behavior.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Used POS system to process sales, returns, online orders and gift card activations.
02/2007 to 07/2012
Sales Assistant Euromoney Burlington, MA,
  • Researched new clients for sales team, inputting contact information into Salesforce.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Referred customers to various services by evaluating needs and providing recommendations.
  • Input credit and debit card payments in POS system to complete purchases.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Coordinated logistics and catering for meetings and sales events.
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
  • Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
  • Facilitated ordering and processing of business cards and nameplates for sales team.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Maintained records related to sales, returns and inventory availability.
Education
Expected in to to
High School Diploma:
Mark Twain High School - San Diego, CA,
GPA:

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Resume Overview

School Attended

  • Mark Twain High School

Job Titles Held:

  • Veterinary Receptionist
  • Retail Sales Associate
  • Sales Assistant

Degrees

  • High School Diploma

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