vet assistant resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of store operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Talented manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Skills
Surgical safety
Animal diagnostics
Emergency pet care
Vaccinations
Animal behavior knowledge
Dental procedures
General anesthesia monitoring
Proper animal restraint
Chart management
Effective owner communication
Fecal, urine and blood testing
File and records management
Emergency and preventive care
Lab operations
Staff Management
Job inspections
Operations management
Verbal and written communication
Teambuilding
Clerical
Goals and Performance
Excellent customer service skills
Staff training and development
Bank deposit procedures
Customer Relations
Accurate money handling
Training and mentoring
Work History
Vet Assistant, 05/2006 to 08/2020 City Of Indianapolis And Marion County – Indianapolis, IN,
Managed medication administration, dispensed prescriptions and replenished inventory, carefully accounting for controlled substances.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
Assisted veterinary surgeon in spay, and neuter, and orthopedic surgeries and procedures across variety of domestic and exotic species of animals.
Processed new patients and updated client records with key information using medical code entry software.
Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
Monitored health and behavior of animals by looking for urine and fecal output, completing weight checks and observing appetite during feeding.
Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care.
Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Self Employed Driver, 06/2018 to 03/2020 Penn State University – University Park, PA,
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Generated consistent referrals and repeat business by providing friendly and fast service.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Upheld high standards of professionalism and discretion when working with high-value clients.
Coordinated efficient routes to avoid delays and optimize schedules.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Student Manager, 08/2012 to 05/2017 Kent State University – City, STATE,
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
Elevated team performance with motivational approach and excellent training abilities.
Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
Maintained customer satisfaction while handling product returns quickly and professionally.
Answered questions about store policies and concerns to support positive customer experiences.
Stocked merchandise each shift, clearly labeling items, arranging according to size or color and preparing attractive displays.
Counted cash in register drawer at beginning and end of shift.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Boosted team productivity and efficiency by leveraging top-notch training and utilizing student abilities.
Used time management and efficient cleaning methods to meet deadlines.
Education
Associate of Science: Biology, Expected in 05/2016 to Kent State University - Kent, OH GPA:
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