, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Versatile Instrument Technician adept in calibrating, testing and repairing electronic metering devices. Well-versed and knowledgeable in following all safety requirements in accordance with government and company standards. Keen problem-solving skills with 24/7 troubleshooting abilities. Offering expertise in valve and instrument repair and two years of experience.
Skills
Writing Maintenance Reports
Safety Regulation Adherence
Installation and Maintenance
Inspection and Repair
Industrial Control Troubleshooting
Computer proficiency
Planning and Coordination
Maintenance & Repair
Compassion
Self-motivated professional
Customer service
Supervision
Basic math
Verbal and written communication
Adaptability
Relationship-Building
Work History
01/2019 to CurrentValve and Instrument TechnicianGeneral Electric | Fort Lauderdale, FL,
Operated multimeters and other electronic testing devices to accurately diagnose equipment issues.
Wrote detailed service reports and maintained organized records of service actions.
Studied and interpreted equipment manuals, circuit diagrams, blueprints and schematics to determine corrective actions for repairs, calibrations and installations.
Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
Performed repair procedures on damaged instruments and sourced replacements from approved vendors.
Conducted preventive maintenance and troubleshooting of metering instruments.
Constructed, modified, maintained and inspected electronic industrial control systems in power plants, factories and other facilities utilizing instrumentation and valve control systems.
Performed scheduled and planned installation and maintenance duties.
Conducted higher-level repair and testing procedures for projects.
Identified and resolved equipment malfunctions working with manufacturers or field representatives as necessary to procure replacement parts.
Modified, maintained or repaired electronics equipment or systems to achieve proper functioning.
09/2018 to 12/2018Coil WinderInterconnect Wiring | Fort Worth, TX,
Adjusted fixtures and tensions to provide proper winding tension.
Reviewed work orders and specifications to determine materials needed and types of parts to be processed.
Trimmed wire and thread with hand tools.
Used pliers and wire scrapers to cut, strip and bend wire leads.
Completed tasks according to production specifications and within established tolerances.
Performed basic mathematical calculations.
Lifted and moved coils and materials with manual or mechanical means.
Applied cleaning solutions and paints to finish wire electrical components.
Served customers in a friendly, efficient manner following outlined steps of service.
Identified issues, analyzed information and provided solutions to problems.
Completed minor preventative maintenance and mechanical repairs on equipment.
01/2000 to 08/2018Shop ForemanPatterson Companies | Omaha, NE,
Directed daily operations of team of seven technicians and shop professionals.
Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
Used hand and power tools, equipment and instruments accurately.
Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
Trained and coached employees to improve performance and skills.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Managed materials inside shop and at job locations.
Oversaw maintenance and repair of shop equipment.
Verified safe and proper operation of wide range of power tools, equipment and instruments.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Managed inventory control, cash control and store opening and closing procedures.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Trained team members in successful strategies to meet operational and sales targets.
04/1996 to 12/1999Service ManagerState 8 Motorcycles | City, STATE,
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Met with customers to discuss service needs and develop effective and practical solutions.
Planned and implemented solutions for technical problems such as engine failures and electrical issues.
Developed written plans and obtained customer consent to proceed.
Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Oversaw team of service professionals focused on motorcycle repair.
Set and administered department budgets for expenditures, materials and labor.
Trained eleven less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
Met with customers to discuss service needs and offer available solutions.
Hired and trained new motorcycle techniciansto improve efficiency of department and cultivate productive work atmosphere.
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Followed up with customers during and after installations to verify satisfaction.
Guided techs on motorcycle repair, tool usage and equipment operation.
Education
Expected in 06/1988High School Diploma | Stow-Munroe Falls High School, Stow, OHGPA:
Certifications
Advanced Electrical certification in all aspects of ac & dc electrical systems Training - 1996
Advanced Mechanical engine troubleshooting and repair Training - 1996
Advanced heating and cooling system Training - 1996
Advanced suspension and abs braking systems Training - 1996
Advanced electronic fuel injection control systems training - 2000
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