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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Versatile Instrument Technician adept in calibrating, testing and repairing electronic metering devices. Well-versed and knowledgeable in following all safety requirements in accordance with government and company standards. Keen problem-solving skills with 24/7 troubleshooting abilities. Offering expertise in valve and instrument repair and two years of experience.

Skills
  • Writing Maintenance Reports
  • Safety Regulation Adherence
  • Installation and Maintenance
  • Inspection and Repair
  • Industrial Control Troubleshooting
  • Computer proficiency
  • Planning and Coordination
  • Maintenance & Repair
  • Compassion
  • Self-motivated professional
  • Customer service
  • Supervision
  • Basic math
  • Verbal and written communication
  • Adaptability
  • Relationship-Building
Work History
01/2019 to Current Valve and Instrument Technician General Electric | Fort Lauderdale, FL,
  • Operated multimeters and other electronic testing devices to accurately diagnose equipment issues.
  • Wrote detailed service reports and maintained organized records of service actions.
  • Studied and interpreted equipment manuals, circuit diagrams, blueprints and schematics to determine corrective actions for repairs, calibrations and installations.
  • Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
  • Performed repair procedures on damaged instruments and sourced replacements from approved vendors.
  • Conducted preventive maintenance and troubleshooting of metering instruments.
  • Constructed, modified, maintained and inspected electronic industrial control systems in power plants, factories and other facilities utilizing instrumentation and valve control systems.
  • Performed scheduled and planned installation and maintenance duties.
  • Conducted higher-level repair and testing procedures for projects.
  • Identified and resolved equipment malfunctions working with manufacturers or field representatives as necessary to procure replacement parts.
  • Modified, maintained or repaired electronics equipment or systems to achieve proper functioning.
09/2018 to 12/2018 Coil Winder Interconnect Wiring | Fort Worth, TX,
  • Adjusted fixtures and tensions to provide proper winding tension.
  • Reviewed work orders and specifications to determine materials needed and types of parts to be processed.
  • Trimmed wire and thread with hand tools.
  • Used pliers and wire scrapers to cut, strip and bend wire leads.
  • Completed tasks according to production specifications and within established tolerances.
  • Performed basic mathematical calculations.
  • Lifted and moved coils and materials with manual or mechanical means.
  • Applied cleaning solutions and paints to finish wire electrical components.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
01/2000 to 08/2018 Shop Foreman Patterson Companies | Omaha, NE,
  • Directed daily operations of team of seven technicians and shop professionals.
  • Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
  • Used hand and power tools, equipment and instruments accurately.
  • Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
  • Trained and coached employees to improve performance and skills.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Managed materials inside shop and at job locations.
  • Oversaw maintenance and repair of shop equipment.
  • Verified safe and proper operation of wide range of power tools, equipment and instruments.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
04/1996 to 12/1999 Service Manager State 8 Motorcycles | City, STATE,
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Planned and implemented solutions for technical problems such as engine failures and electrical issues.
  • Developed written plans and obtained customer consent to proceed.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Oversaw team of service professionals focused on motorcycle repair.
  • Set and administered department budgets for expenditures, materials and labor.
  • Trained eleven less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
  • Met with customers to discuss service needs and offer available solutions.
  • Hired and trained new motorcycle techniciansto improve efficiency of department and cultivate productive work atmosphere.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Followed up with customers during and after installations to verify satisfaction.
  • Guided techs on motorcycle repair, tool usage and equipment operation.
Education
Expected in 06/1988 High School Diploma | Stow-Munroe Falls High School, Stow, OH GPA:
Certifications
  • Advanced Electrical certification in all aspects of ac & dc electrical systems Training - 1996
  • Advanced Mechanical engine troubleshooting and repair Training - 1996
  • Advanced heating and cooling system Training - 1996
  • Advanced suspension and abs braking systems Training - 1996
  • Advanced electronic fuel injection control systems training - 2000

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Resume Overview

School Attended

  • Stow-Munroe Falls High School

Job Titles Held:

  • Valve and Instrument Technician
  • Coil Winder
  • Shop Foreman
  • Service Manager

Degrees

  • High School Diploma

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