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Valet Captain and Security Concierge Resume Example

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VALET CAPTAIN AND SECURITY CONCIERGE
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Vehicle operation
  • Safe driving
  • Client service
  • Ticket administration
  • Customer Service
  • Traffic direction
  • Payment processing
  • Team Management
  • First Aid/CPR
  • Inventory Management
  • MS Office
  • Organization
Experience
Valet Captain and Security Concierge, Unparalleled Parking, January 2019-CurrentMinneapolis, MN
  • Responded to questions about local area and company services.
  • Maintained cleanliness, neatness and organization of all areas.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Directed drivers to parking spots.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Responded to and thoroughly investigated all reported incidents to protect company assets.
Deli Associate, Walmart, January 2018-February 2019Chadron, NE
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each [Timeframe].
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Protected food from spoilage by storing according to safety procedures.
Radio Host, Restoration Radio Ministries, March 2017-December 2017Pine Ridge, SD
  • Led organization, established business direction and actualized operational plans to meet goals.
  • Oversaw strategic business decision-making to develop, enhance and enforce business mission.
  • Edited recorded events and interviews into radio appropriate content.
  • Planned shows by selecting music and topics and writing content.
  • Shared public service announcements, music information and upcoming events with audiences.
  • Offered commentary on music, local politics and other matters.
  • Introduced streamlined system for music libraries and media files.
  • Kept equipment working at optimal levels by inspecting components and completing repairs.
Barista, Caribou Coffee, July 2015-March 2017Woodbury, MN
  • Listened to customer desires and needs to recommend optimal products.
  • Maintained calm demeanor during high-volume periods and special events.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Maintained highest standards of conduct and service to support company reputation.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Received and accurately processed customer payments.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Resolved customer disputes with tact and professionalism.
  • Weighed, ground and packed coffee per customer orders.
  • Greeted guests with pleasant smile and superior customer service.
Education and Training
Some College (No Degree)Inver Hills Community College, Inver Grove HeightsMN
High School DiplomaHomeSchool, , Lakeland, MNMay 2016
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Resume Overview

Companies Worked For:

  • Unparalleled Parking
  • Walmart
  • Restoration Radio Ministries
  • Caribou Coffee

School Attended

  • Inver Hills Community College
  • HomeSchool

Job Titles Held:

  • Valet Captain and Security Concierge
  • Deli Associate
  • Radio Host
  • Barista

Degrees

  • Some College (No Degree)
    High School Diploma

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