Valet Captain and Security Concierge Resume Example
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VALET CAPTAIN AND SECURITY CONCIERGE
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
Valet Captain and Security Concierge, Company Name, January 2019-CurrentCity, State
- Responded to questions about local area and company services.
- Maintained cleanliness, neatness and organization of all areas.
- Resolved all customer issues to maintain high standards of customer satisfaction.
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Directed drivers to parking spots.
- Earned reputation for good attendance and hard work.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Responded to and thoroughly investigated all reported incidents to protect company assets.
Deli Associate, Company Name, January 2018-February 2019City, State
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Updated displays, cases and other customer-facing areas to increase sales of special items.
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
- Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Removed trash and dropped food items regularly to keep workspaces neat and clean.
- Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each [Timeframe].
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Protected food from spoilage by storing according to safety procedures.
Radio Host, Company Name, March 2017-December 2017City, State
- Led organization, established business direction and actualized operational plans to meet goals.
- Oversaw strategic business decision-making to develop, enhance and enforce business mission.
- Edited recorded events and interviews into radio appropriate content.
- Planned shows by selecting music and topics and writing content.
- Shared public service announcements, music information and upcoming events with audiences.
- Offered commentary on music, local politics and other matters.
- Introduced streamlined system for music libraries and media files.
- Kept equipment working at optimal levels by inspecting components and completing repairs.
Barista, Company Name, July 2015-March 2017City, State
- Listened to customer desires and needs to recommend optimal products.
- Maintained calm demeanor during high-volume periods and special events.
- Cleaned and sanitized work areas, utensils and equipment.
- Maintained highest standards of conduct and service to support company reputation.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Received and accurately processed customer payments.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Resolved customer disputes with tact and professionalism.
- Weighed, ground and packed coffee per customer orders.
- Greeted guests with pleasant smile and superior customer service.
Education and Training
Some College (No Degree)Inver Hills Community College, CityState
High School DiplomaHomeSchool, , CityMay 2016
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Resume Strength
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Resume Overview
School Attended
- Inver Hills Community College
- HomeSchool
Job Titles Held:
- Valet Captain and Security Concierge
- Deli Associate
- Radio Host
- Barista
Degrees
- Some College (No Degree)
High School Diploma
