Utility PersonMartin Marietta – Junction City, GA,
Serviced restrooms by cleaning surfaces, sweeping floors, removing trash and restocking supplies.
Performed deep cleaning tasks such as moving furniture, dusting walls and ceilings, and shampooing carpet.
Reported emergencies to supervisor and provided assistance.
Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
Used appropriate techniques to clean fabric such as upholstery and drapes.
Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Applied insecticides and released fumigants to guard against insect and rodent infestations.
Stripped and refinished hard surface floors to maintain quality condition and appearance.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Established and maintained clean and comfortable environments in [Type] buildings by vacuuming, cleaning windows and dusting.
Supervised supplies in inventory and submitted reorder requests.
Responded immediately to calls from personnel to clean up spills and wet floors.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Maintained optimal supply levels to meet daily and special cleaning needs.
03/1985 to 06/2021
OWNER/ BOSSAlorica – Auburn, AL,
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
Enhanced operational efficiency and productivity by managing budgets, accounts and [Task].
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Oversaw and improved [Product or Service] deliveries worth over $[Amount] per year through efficient coordination of daily operations.
Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Directed successful turnaround, eliminating over $[Number] in debt within [Timeframe].
Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
1992 to 1994
Insurance Sales AgentCOMMMONWELTH – City, STATE,
Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales [Number]%.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Established payment methods for [Number] clients to facilitate customer payments and issue receipts.
Handled approximately [Number] outbound and inbound sales-related calls per week to qualify individuals interested in purchasing insurance coverage.
Analyzed retention, loss ratio trends and sales volume to identify areas for improvement.
Conducted research on insurance packages and investment options to generate client recommendations.
Responded to customer calls within [Number] hours to swiftly resolve issues and answer questions.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Created sources for continuous client referrals within community and with businesses using [Skill] and [Skill].
Education
Expected in 04/1991
Associate of Arts: Business/management INDIANA VOCATIONAL COLLEGE - Valpraiso,gary, GPA:
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