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Utility Operator Resume Example

Resume Score: 80%

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UTILITY OPERATOR
Summary

Hardworking Machine Operator well-versed in keeping components running at peak levels to produce high-quality carpet products. Comfortable working alone or with team members to identify and resolve defects. Expert approach to tackling maintenance and inspection tasks.

Skills
  • Teambuilding
  • Work ethic
  • Coordination
  • Problem resolution
  • Decision-making
  • People skills
  • Training & Development
  • Project planning
  • Friendly, positive attitude
  • Working collaboratively
Experience
Utility Operator|Shaw - Dalton, GA|06/2019 - Current
  • Read diagrams and work orders to coordinate machine schedule.
  • Adjusted controls to change machine settings, reducing errors of finished products.
  • Set up and operated machines such as blade and knives to create high-quality carpet products.
  • Measured and inspected finished products for defects, and compared to work instructions for accuracy.
  • Prepared finished products for shipment.
  • Helped machine operators set up and tend equipment to complete runs.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Inspected finished products for quality and adherence to customer specifications.
  • Built and packaged products to comply with multiple work orders and deadlines.
Hostess|Applebee's - Dalton, GA|01/2019 - 05/2019
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Answered telephone to provide dining information and take party reservations.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Answered questions about food and order statuses for waiting customers.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
Cashier Assistant|Dollar Tree - Dalton, GA|03/2017 - 11/2018
  • Retrieved carts and baskets left at check-out lanes and returned to entryways to keep front-end neat.
  • Backed up cashiers ringing up large number of customers by bagging products.
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Handled merchandising and restocking needs for five checkout lanes.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Increased customer satisfaction with assistance for any request or question.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Increased sales 20% by suggesting specific purchases to customers.
  • Received payments for Dollar Tree and issued receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues with cash registers, card scanners and printers.
Janitorial Worker|EMAS AMC - Dalton, GA|09/2018 - 10/2018
  • Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Moved equipment and furniture to thoroughly clean space.
Education and Training
Northwest High School |Dalton, GA|05/2018High School Diploma
Chattanooga State Community College|Chattanooga, TNSome College (No Degree): Dental Assisting
Additional Information

Outside of professional settings, I love volunteering at homeless shelters and serving them as well. Greater Works is a organization im apart of and helping the community

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Resume Overview

Companies Worked For:

  • Shaw
  • Applebee's
  • Dollar Tree
  • EMAS AMC

School Attended

  • Northwest High School
  • Chattanooga State Community College

Job Titles Held:

  • Utility Operator
  • Hostess
  • Cashier Assistant
  • Janitorial Worker

Degrees

  • High School Diploma
    Some College (No Degree) : Dental Assisting

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