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Usher Resume Example

Resume Score: 80%

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USHER
Skills
  • Customer service
  • Problem resolution
  • Team Building
  • Computer skills
  • Leadership
  • Multitasking
  • Planning
  • Customer relationship management
  • Project management
  • Staff management
  • Safety regulations
  • Budgeting and cost control
  • Teaching, tutoring and counseling
  • Flexible and adaptive
  • Public speaking
  • Creative lesson plan development
  • Courteous and professional demeanor
Education and Training
05/2018
Bachelor of Arts - Theater Performance
Western Connecticut State UniversityCity, State
  • Minor in Business (Entrepreneurship)
07/2010
Diploma - Professional Baking And Pastry
Connecticut Culinary InstituteCity
Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Experience
UsherCompany Name | City, State08/2018 - 03/2020
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Recognized by management for providing exceptional customer service.
  • Responded to guest questions about current facility events and future offerings.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
Assistant Company Name | City, State09/2015 - 08/2018
  • Cultivated and maintained positive working relationships with employees and freelance personnel.
  • Oversaw procedures implementation to increase company productivity and efficiency.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Coached and guided artists on day-to-day operations and company processes.
  • Used Performance exercises and repetition to assist students in learning foundational educational concepts.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Took attendance, graded assignments and maintained routine student records.
  • Educated students, maximized learning capabilities and sharpened classroom interest through effective instructional techniques.
  • Helped students take advantage of other available subject matter and study resources.
Resident AssistantCompany Name | City, State09/2015 - 05/2018
  • Devised various programs for residents, including social, educational and recreational programs.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Organized materials, cleaned facilities and set up equipment to prepare for events.
  • Greeted incoming guests, accepted payments, reviewed tickets and directed to facility locations.
  • Assessed conflicts by analyzing all aspects and sides of situations with impartial viewpoint and consideration of applicable laws.
  • Gathered information about disputes by interviewing individuals, witnesses and other involved parties.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
Freelance Chef/ConsultantCompany Name | City, State07/2011 - 01/2015
  • Prepared schedules, work assignments and constructed employee compensation packages.
  • Trained kitchen workers on techniques to increase productivity and boost workflow.
  • Oversaw hiring, training and development of kitchen employees.
  • Created exciting dishes at competitive prices to attract clientele and increase revenue.
  • Instructed cooks and other workers in preparation, cooking, garnishing, and presentation of food
  • Developed recipes and menus to meet consumer demand and align with culinary trends.
  • Oversaw project schedules and evaluated progress toward important milestones at every phase of project.
  • Provided expert assessments of designs and plans in culinary industry.
  • Performed researched analysis to ascertain detailed client need.
  • Assembled action item roadmaps to detail initiatives and provide insight into reporting for budgeting and planning specifics.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Western Connecticut State University
  • Connecticut Culinary Institute

Job Titles Held:

  • Usher
  • Assistant
  • Resident Assistant
  • Freelance Chef/Consultant

Degrees

  • Bachelor of Arts - Theater Performance
    Diploma - Professional Baking And Pastry

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