LiveCareer-Resume

Usher resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Objective

Outgoing college student pursuing flexible part-time employment to go along with my studies.

Skills
  • Guest and client satisfaction
  • Courteous and professional demeanor
  • Trained in food safety guidelines
  • Ticket purchasing
  • Payment methods
  • Health codes compliance
  • Cleaning and sanitizing
  • Cash register operation
  • Planning and coordination
  • Project organization
  • First Aid/CPR
  • MS Office
  • Customer service
  • Organization
  • Inventory management
  • Team management
  • Problem resolution
  • Relationship development
  • Team building
Education and Training
Dwight D. Eisenhower High School Shelby Township, Expected in 06/2021 High School Diploma : - GPA :
Certifications
  • First Aid/CPR Certification
  • Temporary Pharmaceutical Tech License
Experience
The Smith Center - Usher
Las Vegas, NV, 12/2019 - Current
  • Responded to guest questions about current facility events and future offerings.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Processed admission payments and provided tickets.
  • Determined authenticity and applicability of presented tickets.
  • Complied with health and sanitation practices and procedures.
  • Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
  • Greeted patrons at screening events and collected tickets.
  • Declined to admit patrons without ticket or unable to conform to company policies.
  • Provided knowledgeable service when answering questions and greeted all customers with friendliness.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Walgreens - Nursing Assistant
Yonkers, NY, 08/2022 - 11/2022
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
  • Maintained sanitary conditions by providing immediate wound care and dressing changes.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
  • Conducted regular rounds to check on patients' safety and proactively address issues.
  • Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
  • Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
  • Completed daily room cleaning and organizing to provide patients with clean environment.
  • Implemented fall prevention techniques as specified in plan of care.
  • Reported environmental risks or equipment malfunctions to supervisor.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Collected and documented vital signs to track current patient conditions.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Delivered high level of care to every patient.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Comforted patients and provided reassurance and encouragement.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted with adequate nutrition and fluid intake.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Used mobility devices to transport patients.
  • Provided support with bathing, toileting, grooming and washing.
  • Assisted patients gently and respectfully with daily living activities and documented care per unit protocols.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Performed passive range of motion, simple dressing changes, skincare and glucose testing.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Helped residents walk with or without self-help devices.
  • Distributed drinking water and nourishment to residents.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Completed daily patient charting on computer with [Software] and [Software].
Bartell Drugs - Designated Hitter
Mill Creek, WA, 12/2020 - 06/2021
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Verified customer identification for alcohol or tobacco purchases.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
Whataburger - Cashier
Peoria, AZ, 07/2019 - 12/2020
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Assisted management with completing end-of-day counts and securing funds to prevent loss or theft.
  • Received payments for menu items and issued receipts.
  • Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved issues with cash registers, card scanners and printers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new employees in cashiering procedures, offering assistance in resolving consumer issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Helped customers find specific products, answered questions and offered product advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Company Name - Team Member
City, State, 02/2019 - 04/2019
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained effective working relationships with peers and upper management.
  • Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
  • Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
  • Looked for ways to go above and beyond job requirements.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Trained new employees on Cashier positions to support team efficiency.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Received payments for menu items and issued receipts.
  • Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new employees in cashiering procedures, offering assistance in resolving consumer issues.
  • Operated cash register, collected payments and provided accurate change.
Company Name - Barista
, , -
  • Operated cash register, collected payments, and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Weighed, grounded, and packed coffee to prepare customer orders.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Gave samples of popular coffee and tea blends to create sales opportunities.
  • Followed health, safety, and sanitation guidelines to pass state inspections.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Listened to customer desires and needs to recommend optimal products.
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
  • Resolved customer disputes with tact and professionalism.
  • Gave details on coffee blends and preparation descriptions to customers.
Company Name - Social Media Intern
, , -
  • Communicated clearly and concisely, both orally and in writing.
  • Employed storytelling for digital content and developed unique campaigns to promote campus engagement.
  • Connected with prospective students by responding to comments and tagged photos with engaging questions and remarks.
  • Monitored, routed and replied to social comments and inquiries.
  • Engaged with and responded to online audience through relevant comments.
  • Strengthened brand to engage social media community by producing creative and compelling content.
  • Pitched new ideas and worked collaboratively with communications and entertainment marketing teams to create synergy.
  • Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
  • Identified target audience and developed optimized communication plans to engage and interest individuals.

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Resume Overview

School Attended

  • Dwight D. Eisenhower High School

Job Titles Held:

  • Usher
  • Nursing Assistant
  • Designated Hitter
  • Cashier
  • Team Member
  • Barista
  • Social Media Intern

Degrees

  • High School Diploma

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