Usher Resume Example Company Name

USHER

Objective

Outgoing high school student pursuing flexible part-time employment with weekend and evening shift options.

Experience

Company Name - UsherCity, State12/2019 - Current

Responded to guest questions about current facility events and future offerings.
Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
Processed admission payments and provided tickets.
Determined authenticity and applicability of presented tickets.
Complied with health and sanitation practices and procedures.
Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.
Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
Greeted patrons at screening events and collected tickets.
Declined to admit patrons without ticket or unable to conform to company policies.
Provided knowledgeable service when answering questions and greeted all customers with friendliness.
Recognized by management for providing exceptional customer service.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Improved customer satisfaction by finding creative solutions to problems.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Company Name - CashierCity, State07/2019 - 12/2020

Assisted with purchases, locating items and signing up for rewards programs.
Welcomed customers, offering assistance to help find necessary store items.
Assisted customers with account updates, new service additions and promotional offers.
Promoted specific item options to drive sales and achieve add-on purchases.
Assisted management with completing end-of-day counts and securing funds to prevent loss or theft.
Received payments for menu items and issued receipts.
Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
Trained new team members in cash register operation, stock procedures and customer service.
Resolved issues with cash registers, card scanners and printers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Trained new employees in cashiering procedures, offering assistance in resolving consumer issues.
Learned roles of other departments to provide coverage and keep store operational.
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Monitored sales events, added new merchandise and rang up purchases.
Helped customers find specific products, answered questions and offered product advice.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.

Company Name - Team MemberCity, State02/2019 - 04/2019

Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Built and maintained effective working relationships with peers and upper management.
Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
Looked for ways to go above and beyond job requirements.
Upheld high standards of productivity and quality in all areas of operations.
Trained new employees on Cashier positions to support team efficiency.
Assisted with purchases, locating items and signing up for rewards programs.
Welcomed customers, offering assistance to help find necessary store items.
Received payments for menu items and issued receipts.
Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
Trained new team members in cash register operation, stock procedures and customer service.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Trained new employees in cashiering procedures, offering assistance in resolving consumer issues.
Operated cash register, collected payments and provided accurate change.

Skills

Guest and client satisfaction
Courteous and professional demeanor
Trained in food safety guidelines
Ticket purchasing
Payment methods
Health codes compliance
Cleaning and sanitizing
Cash register operation
Planning and coordination
Project organization

First Aid/CPR
MS Office
Customer service
Organization
Inventory management
Team management
Problem resolution
Relationship development
Team building

Education and Training

Some High SchoolDwight D. Eisenhower High SchoolCityExpected in 06/2021

Certifications

First Aid/CPR

Resume Overview

Create a job alert for [job role title] at [location].

Usher Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

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