Usher resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Objective
Outgoing college student pursuing flexible part-time employment to go along with my studies.
Skills
- Guest and client satisfaction
- Courteous and professional demeanor
- Trained in food safety guidelines
- Ticket purchasing
- Payment methods
- Health codes compliance
- Cleaning and sanitizing
- Cash register operation
- Planning and coordination
- Project organization
- First Aid/CPR
- MS Office
- Customer service
- Organization
- Inventory management
- Team management
- Problem resolution
- Relationship development
- Team building
Education and Training
Dwight D. Eisenhower High School Shelby Township, Expected in 06/2021 ā ā High School Diploma : - :
Certifications
- First Aid/CPR Certification
- Temporary Pharmaceutical Tech License
Experience
The Smith Center - Usher
Las Vegas, NV, 12/2019 - Current
Las Vegas, NV, 12/2019 - Current
- Responded to guest questions about current facility events and future offerings.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Processed admission payments and provided tickets.
- Determined authenticity and applicability of presented tickets.
- Complied with health and sanitation practices and procedures.
- Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.
- Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
- Greeted patrons at screening events and collected tickets.
- Declined to admit patrons without ticket or unable to conform to company policies.
- Provided knowledgeable service when answering questions and greeted all customers with friendliness.
- Recognized by management for providing exceptional customer service.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Improved customer satisfaction by finding creative solutions to problems.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Walgreens - Nursing Assistant
Yonkers, NY, 08/2022 - 11/2022
Yonkers, NY, 08/2022 - 11/2022
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Engaged with patient family and friends to provide courteous visit experience.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Managed supplies and restocked inventory to promote optimal availability for patient care.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Maintained sanitary conditions by providing immediate wound care and dressing changes.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Recorded patient conditions and vital signs before and after medical operations.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Implemented fall prevention techniques as specified in plan of care.
- Reported environmental risks or equipment malfunctions to supervisor.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Collected and documented vital signs to track current patient conditions.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Delivered high level of care to every patient.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Comforted patients and provided reassurance and encouragement.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Followed safe lifting techniques and individual resident lifting instructions.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted with adequate nutrition and fluid intake.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Used mobility devices to transport patients.
- Provided support with bathing, toileting, grooming and washing.
- Assisted patients gently and respectfully with daily living activities and documented care per unit protocols.
- Provided compassionate care and clear communication in dealing with issues of death and dying.
- Performed passive range of motion, simple dressing changes, skincare and glucose testing.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Completed daily patient charting on computer with [Software] and [Software].
Bartell Drugs - Designated Hitter
Mill Creek, WA, 12/2020 - 06/2021
Mill Creek, WA, 12/2020 - 06/2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions promptly to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer service.
- Assisted with purchases, locating items and signing up for rewards programs.
- Verified customer identification for alcohol or tobacco purchases.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Flagged potential drug interactions and allergies to prescribed medications for patients with different health conditions.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Prepared prescription labels, promoting accuracy in medication administration and dosing.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
Whataburger - Cashier
Peoria, AZ, 07/2019 - 12/2020
Peoria, AZ, 07/2019 - 12/2020
- Assisted with purchases, locating items and signing up for rewards programs.
- Welcomed customers, offering assistance to help find necessary store items.
- Assisted customers with account updates, new service additions and promotional offers.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Assisted management with completing end-of-day counts and securing funds to prevent loss or theft.
- Received payments for menu items and issued receipts.
- Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
- Trained new team members in cash register operation, stock procedures and customer service.
- Resolved issues with cash registers, card scanners and printers.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Trained new employees in cashiering procedures, offering assistance in resolving consumer issues.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Monitored sales events, added new merchandise and rang up purchases.
- Helped customers find specific products, answered questions and offered product advice.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Company Name - Team Member
City, State, 02/2019 - 04/2019
City, State, 02/2019 - 04/2019
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained effective working relationships with peers and upper management.
- Exceeded quality scores on consistent basis by diligently following production orders and maintaining company standards.
- Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in all areas of operations.
- Trained new employees on Cashier positions to support team efficiency.
- Assisted with purchases, locating items and signing up for rewards programs.
- Welcomed customers, offering assistance to help find necessary store items.
- Received payments for menu items and issued receipts.
- Resolved issues regarding customer complaints and escalated worsening concerns to management for remediation.
- Trained new team members in cash register operation, stock procedures and customer service.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Trained new employees in cashiering procedures, offering assistance in resolving consumer issues.
- Operated cash register, collected payments and provided accurate change.
Company Name - Barista
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- Operated cash register, collected payments, and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Weighed, grounded, and packed coffee to prepare customer orders.
- Created complex, hand-crafted beverages based upon customer preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Followed health, safety, and sanitation guidelines to pass state inspections.
- Cleaned and sanitized work areas, utensils and equipment.
- Listened to customer desires and needs to recommend optimal products.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Resolved customer disputes with tact and professionalism.
- Gave details on coffee blends and preparation descriptions to customers.
Company Name - Social Media Intern
, , -
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- Communicated clearly and concisely, both orally and in writing.
- Employed storytelling for digital content and developed unique campaigns to promote campus engagement.
- Connected with prospective students by responding to comments and tagged photos with engaging questions and remarks.
- Monitored, routed and replied to social comments and inquiries.
- Engaged with and responded to online audience through relevant comments.
- Strengthened brand to engage social media community by producing creative and compelling content.
- Pitched new ideas and worked collaboratively with communications and entertainment marketing teams to create synergy.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Identified target audience and developed optimized communication plans to engage and interest individuals.
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Resume Overview
School Attended
- Dwight D. Eisenhower High School
Job Titles Held:
- Usher
- Nursing Assistant
- Designated Hitter
- Cashier
- Team Member
- Barista
- Social Media Intern
Degrees
- High School Diploma
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