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Usher Resume Example

Resume Score: 90%

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USHER
Career Overview

Organized, independent worker with strong time-management skills.Highly enthusiastic customer service professional with 3 years client interface experience.

Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.Personable and responsible cashier with 3 years in retail and customer service. Solid team player with upbeat, positive attitude. Phone tech support rep with extensive knowledge of the fashion and cosmetic industries. Energetic, outgoing and driven to reach company goals.

Highly motivated, High-performing, Multi-task-oriented, Organized, Performance driven, Personable, Positive, Proactive, Productive, Reliable, Responsible, Self-directed, Service-driven, Strategic, Versatile, Adaptable, Client-focused, Committed, Consistent, Creative, Customer-focused, Customer-service focused, Dedicated, Dependable, Detail-oriented, Driven, Dynamic, Effective, Energetic, Flexible, Focused.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
  • Adaptive team player
  • Opening/closing procedures
  • Time management
  • Creative problem solving
  • Energetic work attitude
  • Large cash/check deposits expert
  • Store maintenance ability
  • Inventory control familiarity
  • Top sales performer
  • Telephone inquiries specialist
  • Customer service expert
  • Client relations
  • Computer profiency
Accomplishments

Sales 

  • Consistently generated additional revenue through skilled sales techniques.
  • I remain the #1 salesman in my store, and #6 in the district for sales at my current company.

Recognized as top sales performer 2015

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience
02/2014 to Current
UsherHale Center Theater - Provo, UT
  • Trained 3 new employees quarterly.
  • Worked as a team member performing cashier duties, product assistance and cleaning.Assisted customers with store and product complaints.Operated cash register.
  • cleaned up theater after shows
  • performed various maintenance jobs
  • helped patrons find seats
  • creative solutions to seating problems
06/2015 to 11/2015
Assistant ManagerCellairis phone and tablet repair - American Fork, UT

I currently work at a phone and tablet repair shop where I work in high stress situations daily, and our goal is to provide each customer with 5 star service. I am the #1 in sales at my store in American Fork, and #6 in the company. I have become very accustomed to face to face interaction and problem solving with both customers and coworkers. I am very confident talking to people, and selling a product I believe in.

Worked as a team member performing cashier duties, product assistance and cleaning. I assisted customers with store and product complaints. I Guaranteed positive customer experiences and resolved all customer complaints. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. I managed cash stock and inventory balances accurately. Stocked and rotated inventory regularly. Organized the store by returning all merchandise to its proper place.

Maintained composure and patience in face of difficult customer situations. Developed and maintained positive customer relationships.Reported important problems to management. Worked with customer service supervisor to resolve customer concerns. Researched, resolved and followed up on customer issues. Handled a large volume of phone calls, chat and emails.

03/2015 to 10/2015
ref for /2 grade basketballProvo Rec Center - Provo, UT
  • taught little kids how to play basketball.
  • resolved referee issues while the game was going.
  • worked with coaches and players when they had a question or problem.
  • set up and took down courts for playing on.
  • worked with parents if they were confused or had questions regarding the game.
  • Attended all practices, meetings and workouts on time.
04/2015 to 06/2015
Front desk receptionistPureza salon and Medi Spa - Provo, UT

Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Answered customers' questions and addressed problems and complaints in person and via phone. Educated customers on product and service offerings. Consulted with customers on the latest styles and trends.Kept the showroom clean and maintained neat, orderly product displays.

Educational Background
2015
High School DiplomaProvo High School - Provo, UT
musicBrigham Young University - Provo, UT, usa

I have taken various college classes, but have not earned a full degree yet.

Skills

Excellent communication, interpersonal skills, creative problem solver, client relations, fashion, filing, Team leadership, meetings, quick learner, verbal communication skills, well organized, confident with people, friendly, firm, listener, team player, self sufficient, professional and friendly, multi-tasking.

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Hale Center Theater
  • Cellairis phone and tablet repair
  • Provo Rec Center
  • Pureza salon and Medi Spa

School Attended

  • Provo High School
  • Brigham Young University

Job Titles Held:

  • Usher
  • Assistant Manager
  • ref for /2 grade basketball
  • Front desk receptionist

Degrees

  • High School Diploma
    music

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