unit secretary resume example with 8+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.

  • Business administration
  • Cost Control
  • Bookkeeping
  • Problem-solving skills
  • Medical Billing Protocol
  • Excellent people skills
  • Organization and planning
  • Time management
06/2022 to 10/2022 Human Resources Coordinator Health Quest | Wappingers Falls, NY,

I assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork. I routinely explained human resources policies and procedures to employees. While at Bastrop County, I managed employee onboarding with enriching internal and external training development of both online and traditional environments.

09/2019 to 03/2022 Unit Secretary Lacoste | Orlando, FL,

I routinely handle inquiries from both staff, inmates, and the general public. I regularly proofread my supervisors correspondence for grammar spelling errors. I routinely counsel inmates when they demonstrate inappropriate behaviors. Being tasked with completing inmate release paperwork (20% of my work week), I meet with inmates to secure all required information from them. In order to ensure I effectively monitor my unit, on a weekly basis I prepare an Excel spreadsheet which identifies the status of all completed release packets.I provide this spreadsheet to my supervisor so they are aware of all tasks completed as well as what duties I will be working on in the near future.I handle all incoming telephone calls in a cordial manner, while cognizant of FOIA/Privacy Act provisions.I maintain both staff and inmate files in an organized manner. I am the Timekeeper for my housing unit, thus I maintain Time & Attendance files (approximately 10% of my work day).I am very diligent in performing monthly audits on the Time and Attendance files. In addition to the duties identified above, I perform a variety of other administrative support duties, such as taking and transcribing meeting minutes, copying and filing, processing and routing all unit mail, and appropriate disposal of sensitive documents.I maintain and order all necessary unit supplies.During the COVID-19 pandemic, I assisted with daily correctional duties to include facilitating showers, meals, and other out of cell activities.I am diligent in my efforts to maintain the safety and security of the institution.I perform irregular rounds in my housing unit to detect unusual behavior.I have found numerous soft and hard contraband items to include a cell phone, and narcotics.In addition, I have taken on several additional duties and responsibilities.I completed all required training so I could serve as notary.I hold a weekly notary open house so I can assist inmates in completing all appropriate notary task..I have volunteered to serve on an Operational Review team in order to assist with assessing unit management policy compliance.

05/2019 to 07/2019 Assistant Manager Empire Today | Orlando, FL,

I oversaw and organized medical office staff to include: scheduling; appropriate medical training and implementing of job duties; managing clinical schedule; financial reporting; insurance verification; pre certifications; patient financial obligations and petty cash.I managed and implemented OSHA and HIPPA compliance regulations.I am proficient in electronic medical records (Eclinicals) and was responsible for training staff in Eclinicals as well.I coordinated customer care by personally responding to patient complaints/concerns.

04/2015 to 12/2017 Office Manager Marion Eye Center | City, STATE,

I coordinated office activities and operations to secure efficiency and compliance with company policies. I maintained an impeccable office organization to support efficiency, professionalism and performance objectives. I managed office inventory and placed new supply orders. I also administered payroll and maintained proper documentation of employee personnel.

04/2012 to 04/2015 Scribe/ Manager Company Name | City, State,

I conducted preliminary screening examinations on patients including external examination, central and peripheral visual fields and color vision tests.During my three years of employment at Marion Eye Center, I was asked to be the permanent scribe for an ophthalmologist, traveling with him to six different offices on a regular basis. As a scribe, it was my job to sit in the room, while the doctor did his examination, I would document all the doctors’ observations, and I also took care of his billing.I often administered ophthalmic medications such as lidocaine to patients.I have proper knowledge of all equipment used in office including: YAG, Argon, and SLT lasers.I have started the certification process and have passed the first COA (certified ophthalmic assistant) exam.I was in a management role, and often trained new employees, and ordered supplies.I maintained and updated all computerized patient appointment schedules on a regular basis.I monitored and updated all patient scheduling in coordination with physicians.

Education and Training
Expected in 2022 Bachelor of Science | Behavioral Sciences Southern Illinois University Carbondale, Carbondale, IL GPA:

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Resume Overview

School Attended

  • Southern Illinois University Carbondale

Job Titles Held:

  • Human Resources Coordinator
  • Unit Secretary
  • Assistant Manager
  • Office Manager
  • Scribe/ Manager


  • Bachelor of Science

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