Hardworking and reliable sources with strong ability in my own job, sales Associate and unit secretary . Offering good sales ,professional paperwork in medical expenses and Highly organized, proactive and punctual with team-oriented mentality.
Skills
Medical billing protocol
Follow-up appointment scheduling
Nursing unit operations
Lab test protocols
Experience
Unit Secretary, 04/2019 to Current Atlantic Shores Rehabilitation And Health Center – Millsboro, DE,
Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
Compiled physical and digital documents, charts and reports.
Answered phone calls to provide assistance, information and medical personnel access.
Conducted patient intake interviews to collect medical information and insurance details.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Updated group medical records and technical library to promote smooth office operations.
Retrieved physicians' paperwork, including lab test requests.
Executed clerical tasks and assisted with all unit duties as directed.
Facilitated timely execution of all lab tests and medication refills.
Monitored unit supply levels and notified management of ordering needs.
Developed improve training procedures to aid in team member development.
Drafted and distributed memos and emails for entire unit.
Managed unit call reception and routed calls to correct department.
Provided patient information to facilitate timely admissions and discharges.
Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
Transcribed doctors' orders, including medication and lab test requests.
Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.
Managed medical practice administrative needs to provide patient satisfaction.
Created and maintained accurate and confidential patient files according to regulatory mandates.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Sales Associate, 03/2019 to 07/2019 Hand & Stone – Portland, OR,
Built trusting relationships with customers by making personal connections.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Built and maintained relationships with peers and upper management to drive team success.
Processed orders through company system and coordinated product deliveries.
Worked with fellow sales team members to achieve group targets.
Answered incoming telephone calls to provide store, products and services information.
Met merchandise processing standards and maintained organized and accessible work area.
Sales Associate, 01/2018 to 06/2019 Hand & Stone – Radnor, PA,
Built trusting relationships with customers by making personal connections.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Built and maintained relationships with peers and upper management to drive team success.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Acted as initial contact in addressing customer concerns.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Answered incoming telephone calls to provide store, products and services information.
Acted as point of contact for internal and external customers across departments.
Sold various products by explaining unique features and educating customers on proper application.
Worked with fellow sales team members to achieve group targets.
Met merchandise processing standards and maintained organized and accessible work area.
Offered product and service consultations and employed upselling techniques.
Negotiated and closed deals with minimal oversight.
Education and Training
Bachelor of Science: Biology, Expected in 06/2017 Tehran Shomal - Tehran, GPA:
Bachelor of Science: MLS, Expected in Saddleback College - Mission Viejo, CA GPA:
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