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unit secretary resume example with 10+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Proactive Unit Secretary with 8 years of healthcare experience. Frequently commended for a proactive and patient-focused attitude. Eager to bring superior performance and a strong work ethic to help achieve team goals.

Skills
  • Critical Thinking
  • Verbal and Written Communication
  • CPR Certified
  • Customer Service
  • Time Management
  • Medical Recordkeeping
  • BLS Certified
  • Epic Systems
  • Problem Solving
  • Detail-Oriented
  • Patient Health Information Access
  • HIPAA Compliance
  • Flexible Schedule
Work History
08/2013 to Current Unit Secretary Atrium Health | Shelby, NC,
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.


  • Developed training protocols for new unit secretaries.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Enhanced office productivity by handling high volume of callers per day.
  • Managed incoming calls and directed to appropriate department.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Managed bookkeeping and daily logs for records.
  • taking information on new admits and placing admissions
  • facilitated transfers to other hospitals
  • Staffing assignment and meeting s
  • printing labels and Facesheets, making arm bands, and protection pin codes.
  • helping staff with retrieving items for patients, and some patient care.
  • reporting off to on coming Unit Secretary
  • Breaking CTMS
  • floating to all other in patient units when necessary
  • adjusting temperature in patient rooms
  • Reviewing vital sign scores
  • Reviewing accommodation codes when necessary
  • answering call lights that come to the desk.


08/2013 to 04/2016 Nursing Assistant Dignity Health | Pismo Beach, CA,
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Documented care actions by completing records and logs in medical software system.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Administered medications or treatments such as catheterizations, suppositories, enemas and douches as directed by nurse or physician.
  • Employed mobility devices and [Type] equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
11/2012 to 08/2013 Nursing Assistant Dignity Health | Scottsdale, AZ,
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
06/2011 to 06/2012 Front Desk Worker City Of Dublin, Oh | Dublin, OH,
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Educated guests on Dorm security features and instructed on important information regarding safety processes and procedures.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • monitored camera's and checked in with security during shift
Education
Expected in to to No Degree | Nursing Southwestern Michigan College, Dowagiac, MI GPA:
Expected in 06/2009 to to High School Diploma | Lakeshore High School, Stevensville, MI GPA:

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Resume Overview

School Attended

  • Southwestern Michigan College
  • Lakeshore High School

Job Titles Held:

  • Unit Secretary
  • Nursing Assistant
  • Nursing Assistant
  • Front Desk Worker

Degrees

  • No Degree
  • High School Diploma

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