unit secretary resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
06/2006 to 11/2011Unit SecretaryCommunity Rehabilitation Hospital South | Franklin, IN,
Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
Managed unit call reception and routed calls to correct department.
Provided patient information to facilitate timely admissions and discharges.
Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
Answered phone calls to provide assistance, information and medical personnel access.
Monitored unit supply levels and notified management of ordering needs.
Retrieved physicians' paperwork, including lab test requests.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Transcribed doctors' orders, including medication and lab test requests.
Conducted patient intake interviews to collect medical information and insurance details.
Compiled physical and digital documents, charts and reports.
Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
Drafted and distributed memos and emails for entire unit.
Updated group medical records and technical library to promote smooth office operations.
Facilitated timely execution of lab tests and medication refills.
Developed improve training procedures to aid in team member development.
Managed physician calendar, scheduling patient appointments and procedures.
Addressed, documented and responded to incoming correspondences to address client queries.
Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
12/2003 to 06/2006HousekeeperSilverado Senior Living | Houston, TX,
Interacted pleasantly with clients and guests when performing daily duties.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Laundered sheets and removed stains to restore linens to pristine condition.
Requested maintenance orders to fix non-working equipment and address room damage.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Checked 12 rooms per day to verify vacancies post-checkout.
Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
Reduced average cleaning time per room by implementing fewest steps system.
Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
Worked with speed and efficiency to meet all job requirements.
Sanitized bathrooms, kitchens and other germ-prone areas.
Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces.
Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
Cleaned homes following specific and detailed protocols and requests.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Performed traditional housekeeping duties to keep common and private areas clean and sanitized.
Performed linen washing, dishwashing, vacuuming, dusting and mopping.
Washed and polished glass windows and doors to keep entryways clear and professional.
Followed safety procedures when handling materials and discarding waste.
Performed various laundry duties, including folding, ironing and pressing.
Cleaned and tidied houses, handled laundry, swept and mopped floors and dusted.
Washed and dried dishes to maintain clean and orderly kitchen.
Organized supplies for use based on expected customer needs.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Interacted positively with residents while cleaning apartments and common areas.
Laundered sheets and other bedding, made beds and fluffed pillows.
Used multi cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Performed laundry, cleaning and grocery shopping duties.
Coordinated home cleaning schedule based on client availability and realistic time constraints.
Checked inventory for required supplies and made lists for needed cleaning products.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
06/2000 to 10/2000Crew MemberBrightview Landscapes, Llc | Pensacola, FL,
Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Packed fast food products in approved containers, cups and bags.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Prepared quality products while maintaining portion control and presentation within service goal times.
Drove team success by completing assigned task quickly and accurately.
Demonstrated proper food safety practices by accurately completing quality control checklist.
Education and Training
Expected in to to GED | GADSDEN JOB CORP, Gadsden, AL, GPA:
Expected in to to | CNAGadsden Job Corps, Gadsden, AL, GPA:
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