unit secretary resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Well-organized Medical Secretary with demonstrated knowledge of healthcare procedures and administrative operations. Versed in insurance forms, charts and other business correspondence. Detailed understanding of complex office and database systems for maintaining secure patient information. Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Skills
Medical Report Preparation
Invoice Processing
Patient Eligibility Requirements
Calendar and Appointment Management
Patient Database Maintenance
Patient Chart Maintenance
Collaboration and Teamwork
Data Management
Office Management
Insurance Authorizations
Problem-Solving
Incoming Call Management
Patient Health Information Access
Epic Systems
Administrative Support
Medical Records Verification
Office Coordination
Appointment Scheduling
Nursing Unit Operations
Medical Charting
Detail-Oriented
Critical Thinking
Patient Database Management
Medical Coding
HIPAA Compliance
Verbal and Written Communication
Experience
Unit Secretary, 10/2021 - Current Geo Group Inc. – Jacksonville, FL,
Answered phone calls to provide assistance, information and medical personnel access.
Compiled physical and digital documents, charts and reports.
Communicated with Charge Nurse to facilitate efficient operation of Med-Surg unit.
Maintained strong and tClaireing rapport with patients and all healthcare staff to build relationships.
Provided patient information to facilitate timely admissions and discharges.
Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
Managed unit call reception and routed calls to correct department.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Assisted with hospital admissions and paperwork.
Managed incoming telephone calls, took messages and directed callers to personnel.
Kept office spaces well-stocked with administrative and medical supplies.
Created and maintained accurate and confidential patient files according to regulatory mandates.
Communicated with patients to gather intake data and verify chart information.
Experience working with Epic EMR system.
Surgical Scheduler, 01/2021 - 12/2021 Central Maine Medical Center – Gray, ME,
Used accurate procedure codes for billing purposes and to help operating teams be correctly prepared for each operation.
Organized patient medical records and worked with insurance company representatives to obtain authorization.
Routed case confirmations and made schedule updates each day.
Conveyed information to patients about arrival times and preoperative procedures.
Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
Checked patient insurance and collected pre-authorizations from providers.
Collaborated and established strong working relationships with physicians, supervisors and colleagues.
Worked with operating facilities to schedule procedures on behalf of General, Orthopedic, and Neuro surgeons.
Gathered current medical information and reviewed histories to gather details for surgeons.
Located scheduling barriers and implemented appropriate solutions.
Coordinated work processes and routed paperwork to appropriate physicians and staff members.
Booked surgeries according to physician volume and maintained prompt turnaround times.
Managed incoming telephone calls, took messages and directed callers to personnel.
Coordinated office schedules for new patients, diagnostic assessments and procedures.
Created and maintained accurate and confidential patient files according to regulatory mandates.
Digitized medical records and organized files in MediTech.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Prepared new charts, updated existing charts and managed records transfers between offices.
Unit Secretary, 03/2018 - 01/2021 Geo Group Inc. – Jefferson City, MO,
Answered phone calls to provide assistance, information and medical personnel access.
Compiled physical and digital documents, charts and reports.
Communicated with Charge Nurse to facilitate efficient operation of Med-Surg unit.
Maintained strong and tClaireing rapport with patients and all healthcare staff to build relationships.
Provided patient information to facilitate timely admissions and discharges.
Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
Managed unit call reception and routed calls to correct department.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Assisted with hospital admissions and paperwork.
Managed incoming telephone calls, took messages and directed callers to personnel.
Kept office spaces well-stocked with administrative and medical supplies.
Created and maintained accurate and confidential patient files according to regulatory mandates.
Communicated with patients to gather intake data and verify chart information.
Experience working with Epic and Cerner EMR systems.
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