Unit Secretary Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Highly organized Unit Secretary knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence. Pursued opportunity to learn English to enhance support of older populations. Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in Unit Secretary and Nursing home environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills. Committed Unit Secretary accustomed to scheduling lab work and follow-up appointments, as well as processing paperwork for patient discharges and admissions. Quick-learning and proactive with a proven history of going above and beyond to foster excellent patient care. Adept at fostering efficiency in nursing station operations and communicating effectively to minimize errors. Dedicated Unit Secretary adept at collaborating with nurses and physicians to facilitate seamless healthcare operations demonstrated over 17 years in related roles. Eager to contribute value to the Saint monica Ctr for Rehab team through an excellent work ethic and strong knowledge of patient records management. Efficient administrative professional offering 17 years of commendable performance in Unit Secretary roles. Aiming to utilize strong knowledge of nursing unit operations and a skill for building patient rapport to contribute value to a dynamic healthcare team. Meticulous administrative professional bringing demonstrated success in managing nurse station operations, including processing lab testing orders, monitoring medication inventory and collaborating with management to foster efficiency. Accustomed to transcribing physicians' orders and liaising with healthcare professional to deliver superior care. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Microsoft. Dedicated to serving individuals with special needs with utmost respect and consideration. Deep passion to help guide clients to their full potential. Monitor behaviors of clients and encourage to participate in appropriate activities as noted within plan of care. Provide assisted daily living skills to ensure proper care. CPR and First Aid certifed with Child Abuse Clearance.

  • Medical office administration
  • Nursing station operations
  • Lab test documentation
  • Medical billing knowledge
  • Medication stock orders
  • Incoming call reception
  • Patient data confidentiality
  • Patient database updates
  • Medical transcription
  • Data entry
  • Patient scheduling
  • Charting and clinical documentation
  • Inpatient care
  • Patient privacy
  • Appointment scheduling
  • Patient records maintenance
  • Unit secretary training
  • Medical Records Management
Work History
Unit Secretary, 10/2014 to Current
Eastern Connecticut Health NetworkSouth Windsor, CT,
  • Organized paperwork such as charts and reports for office and patient needs
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
Admissions Clerk, 06/2017 to 08/2017
The Palms Of SebringSebring, FL,
  • Transferred and directed phone calls, guests and mail to correct staff members
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Optimized information gathering and presentations with implementation of practical filing system
  • Processed correspondence, including post office pick-ups, sorting and distribution to appropriate parties
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files
  • Created reports, correspondence and spreadsheets with Microsoft Office programs
Unit Clerk, 07/2006 to 10/2014
Fairfield Medical CenterLancaster, OH,
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Completed skilled administrative work to support all office staff and operational requirements
  • Coordinated front office duties, including customer service, patient scheduling and billing
  • Organized paperwork such as charts and reports for office and patient needs
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
  • Received, recorded and addressed incoming and outgoing communication via telephone and email
  • Coordinated patient scheduling, check-in, check-out and payments for billing
  • Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
  • Organized patient files and streamlined operations to improve efficiency
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
  • Carried out front office duties utilizing data entry skills in framework of medical database
Certified Nursing Assistant, 03/2002 to 06/2005
Wexford Health Sources IncRoswell, NM,
  • Obtained client medical history, including medication information, symptoms and allergies
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
  • Supported ambulation and physical therapy needs by conducting planned exercise routines
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
  • Transported patients between rooms and appointments or testing locations
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
Associate of Arts: CST, Expected in 06/2007
Community College of Philadelphia - Philadelphia, PA

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Resume Overview

School Attended
  • Community College of Philadelphia
Job Titles Held:
  • Unit Secretary
  • Admissions Clerk
  • Unit Clerk
  • Certified Nursing Assistant
  • Associate of Arts

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