Unit Secretary Resume Example Anna Jaques Hospital

UNIT SECRETARY

Summary

Well-organized unit secretary with demonstrated knowledge of healthcare procedures and administrative operations in Hospital environments. Experienced with meditech, charts and other business correspondence. Forward-thinking and friendly with distinguished ability to multitask, modernize offices and streamline procedures. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care.

Skills

Lab test protocols
Patient chart maintenance
Nursing unit operations
Incoming call management
Patient confidentiality
Customer service

Problem resolution
First Aid/CPR
Organization
Follow-up appointment scheduling
Communications

Experience

Unit Secretary08/2019 － CurrentAnna Jaques HospitalNewburyport, MA

Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy cardiac unit with 30 plus patients at any given time.
Updated patient medical records and technical library to support smooth office operations.
Maximized office efficiency by answering incoming calls to provide office information and transfer calls to desired personal.
Transcribed doctors' orders, including medication and lab test requests.

Patient Care Assistant05/2016 － 08/2019Anna Jaques HospitalNewburyport, MA

Documented patient intake and dietary requirements and assisted with feeding.
Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
Contributed to unit improvements by providing cost-effective care in line with performance targets.
Promoted patient comfort by quickly responding to calls and handling diverse needs.
Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
Implemented creative activities to emotionally support patients throughout medical treatment.
Used hospital devices, including sit to stand and hoyer devices to transport and lift patients.
Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.

Activities Assistant01/2016 － 07/2016Mary Immaculate Healthcare ServicesLAWRENCE, MA

Organized and lead twelve plus activities such as exercise hour, BINGO, and baking for groups of up to 60 people at a time.
Adjusted activity plans to better engage users of differing ability or interest levels.
Protected safety of every person enjoying recreational activities on and off compose by enforcing disciplined and consistent policies.
Maintained adequate supplies to meet activities needs.
Set up decorations, equipment and food service stands for various entertainment activities.
Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
Organized special trips for residents and accompanied groups throughout each excursion.
Helped residents participate in activities with basic and advanced mobility support.

Home Health Aide12/2014 － 07/2016private pay Billerica, MA

Developed strong and trusting rapport with patient to facilitate best possible care and assistance.
Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
Monitored clients' progress to report necessary changes.
Followed physician orders when providing care and monitoring client well-being, safety and comfort.
Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
Recorded vitals and communicated with physicians to provide health updates.
Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
Provided mental and emotional support to keep clients happy and healthy.
Monitored client behaviors and emotional states, reporting concerns to family.

Education and Training

Some College (No Degree):University of Massachusetts - Lowell - NursingLowell, MA

Expected in 12/2020Associate of Science:Lawrence Memorial, Regis - NursingMedford, MA

Certifications

First Aid/CPR
Crises Pervention Intervention

Resume Overview

Companies Worked For:

Anna Jaques Hospital
Mary Immaculate Healthcare Services
private pay

School Attended

University of Massachusetts - Lowell
Lawrence Memorial, Regis

Job Titles Held:

Unit Secretary
Patient Care Assistant
Activities Assistant
Home Health Aide

Degrees

Some College (No Degree) : University of Massachusetts - Lowell - Nursing
Expected in 12/2020 Associate of Science : Lawrence Memorial, Regis - Nursing

Unit Secretary Resume Example

Resume Score: 80%

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