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Unit Secretary Resume Example

Resume Score: 80%

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UNIT SECRETARY
Summary

Well-organized unit secretary with demonstrated knowledge of healthcare procedures and administrative operations in Hospital environments. Experienced with meditech, charts and other business correspondence. Forward-thinking and friendly with distinguished ability to multitask, modernize offices and streamline procedures. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care.

Skills
  • Lab test protocols
  • Patient chart maintenance
  • Nursing unit operations
  • Incoming call management
  • Patient confidentiality
  • Customer service
  • Problem resolution
  • First Aid/CPR
  • Organization
  • Follow-up appointment scheduling
  • Communications
Experience
Unit Secretary08/2019 - CurrentAnna Jaques HospitalNewburyport, MA
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy cardiac unit with 30 plus patients at any given time.
  • Updated patient medical records and technical library to support smooth office operations.
  • Maximized office efficiency by answering incoming calls to provide office information and transfer calls to desired personal.
  • Transcribed doctors' orders, including medication and lab test requests.
Patient Care Assistant05/2016 - 08/2019Anna Jaques HospitalNewburyport, MA
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
  • Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
  • Contributed to unit improvements by providing cost-effective care in line with performance targets.
  • Promoted patient comfort by quickly responding to calls and handling diverse needs.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Implemented creative activities to emotionally support patients throughout medical treatment.
  • Used hospital devices, including sit to stand and hoyer devices to transport and lift patients.
  • Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Activities Assistant01/2016 - 07/2016Mary Immaculate Healthcare ServicesLAWRENCE, MA
  • Organized and lead twelve plus activities such as exercise hour, BINGO, and baking for groups of up to 60 people at a time.
  • Adjusted activity plans to better engage users of differing ability or interest levels.
  • Protected safety of every person enjoying recreational activities on and off compose by enforcing disciplined and consistent policies.
  • Maintained adequate supplies to meet activities needs.
  • Set up decorations, equipment and food service stands for various entertainment activities.
  • Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
  • Organized special trips for residents and accompanied groups throughout each excursion.
  • Helped residents participate in activities with basic and advanced mobility support.
Home Health Aide12/2014 - 07/2016private pay Billerica, MA
  • Developed strong and trusting rapport with patient to facilitate best possible care and assistance.
  • Facilitated games and other activities to engage clients and provide mental stimulation or entertainment.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Monitored clients' progress to report necessary changes.
  • Followed physician orders when providing care and monitoring client well-being, safety and comfort.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Recorded vitals and communicated with physicians to provide health updates.
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Monitored client behaviors and emotional states, reporting concerns to family.
Education and Training
Some College (No Degree):University of Massachusetts - Lowell - NursingLowell, MA
Expected in 12/2020Associate of Science:Lawrence Memorial, Regis - NursingMedford, MA
Certifications
  • First Aid/CPR
  • Crises Pervention Intervention
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Anna Jaques Hospital
  • Mary Immaculate Healthcare Services
  • private pay

School Attended

  • University of Massachusetts - Lowell
  • Lawrence Memorial, Regis

Job Titles Held:

  • Unit Secretary
  • Patient Care Assistant
  • Activities Assistant
  • Home Health Aide

Degrees

  • Some College (No Degree) : University of Massachusetts - Lowell - Nursing
    Expected in 12/2020 Associate of Science : Lawrence Memorial, Regis - Nursing

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